Open Office - Windows 8

T-K-O · 08-01-2014 9:13pm #1

Im trying to install open or libre office on a HP pavilion. 1ghz, 4GB Ram windows 8 64 bit.

Every time I try the installer it says ' this app can't run on your pc'

I've tried to run as admin and install from cmd line..

Any ideas?

The prophet dotcom · 08-01-2014 9:15pm

T-K-O wrote: »

Im trying to install open or libre office on a HP pavilion. 1ghz, 4GB Ram windows 8 64 bit.

Every time I try the installer it says ' this app can't run on your pc'

I've tried to run as admin and install from cmd line..

Any ideas?

This might help

https://forum.openoffice.org/en/forum/viewtopic.php?f=15&t=59237

T-K-O · 08-01-2014 9:23pm

Cheers for the reply, I have searched their forums but found no solution

Soundman · 09-01-2014 1:40am

Have you tried this? Running Open Office on 64-bit based systems requires a 32-bit JVM.

http://www.openoffice.org/download/common/java.html

T-K-O · 12-01-2014 3:28am

windows 8 wont let me install java.. I have tried several versions. I will advise the owner to purchase the student version of office.

Thanks guys

Capt'n Midnight · 12-01-2014 12:22pm

T-K-O wrote: »

windows 8 wont let me install java.. I have tried several versions. I will advise the owner to purchase the student version of office.

Thanks guys

Don't forget the student version can't be used commercially

Haven't looked into the whole windows 8/8.1 thing for OO but in general

java isn't needed for OO/LO , only some features use it, check the install options

compatibility mode

virtual machine in seamless mode

portable app version
https://www.libreoffice.org/download/

T-K-O · 12-01-2014 7:34pm

Capt'n Midnight wrote: »

Don't forget the student version can't be used commercially

Haven't looked into the whole windows 8/8.1 thing for OO but in general

java isn't needed for OO/LO , only some features use it, check the install options

compatibility mode

virtual machine in seamless mode

portable app version
https://www.libreoffice.org/download/

I have search through a lot of forums online and java was mentioned on a few occasions. I tried to install java just rule it out.. alas W8 doesn't like that either

The user in question is a student but thanks for the heads up!

13-01-2014 12:08am

Maybe try installing it via www.ninite.com - might work. Select OpenOffice or LibreOffice and run the installer.

T-K-O · 13-01-2014 12:11am

Karsini wrote: »

Maybe try installing it via www.ninite.com - might work. Select OpenOffice or LibreOffice and run the installer.

Tried it but thanks for the suggestion. Needless to say this experience has not made me fond of W8

13-01-2014 12:15am

T-K-O wrote: »

Tried it but thanks for the suggestion. Needless to say this experience has not made me fond of W8

I'm not so sure it's a Windows 8 issue. I'm using LibreOffice on Windows 8 without any problems. Sounds like it's being hard blocked for some reason, the system might need to be refreshed or reinstalled.

T-K-O · 13-01-2014 12:17am

Karsini wrote: »

I'm not so sure it's a Windows 8 issue. I'm using LibreOffice on Windows 8 without any problems. Sounds like it's being hard blocked for some reason, the system might need to be refreshed or reinstalled.

The laptop was a Xmas gift but you're probably right.

GarIT · 13-01-2014 3:00am

It could be that the laptop isn't powerful enough for office software. The laptop is pretty much the least powerful laptop available anywhere. I'm surprised it is able to run windows with a 1 ghz processor. Most phones are more powerful than that laptop.

T-K-O · 13-01-2014 3:02am

GarIT wrote: »

It could be that the laptop isn't powerful enough for office software. The laptop is pretty much the least powerful laptop available anywhere. I'm surprised it is able to run windows with a 1 ghz processor. Most phones are more powerful than that laptop.

But it does run windows 8 - considering the power required for that - open office should be fine.

GarIT · 13-01-2014 3:05am

T-K-O wrote: »

But it does run windows 8 - considering the power required for that - open office should be fine.

That's not how it works, it has to run windows and office, not just the office software on its own. Was talking to someone with a similar problem a couple of weeks ago, they sent it back to PC world and was told the laptop was designed for using the internet and nothing else.

I'm pretty sure it was even the same laptop, it's a nightmare apparently. The AMD E1 processor isn't it? Officially the slowest processor on the market out slowing its nearest competitor by almost 50%. It is the least powerful of AMD's "economical power saver range".

T-K-O · 13-01-2014 3:13am

GarIT wrote: »

That's not how it works, it has to run windows and office, not just the office software on its own. Was talking to someone with a similar problem a couple of weeks ago, they sent it back to PC world and was told the laptop was designed for using the internet and nothing else.

I'm pretty sure it was even the same laptop, it's a nightmare apparently. The AMD E1 processor isn't it? Officially the slowest processor on the market out slowing its nearest competitor by almost 50%. It is the least powerful of AMD's "economical power saver range".

I dont have the laptop here with me so I'm not quite sure of the model. I would be surprised if that is the case. If it is a lack of power I would at least expect the install to complete

GarIT · 13-01-2014 3:26am

T-K-O wrote: »

I dont have the laptop here with me so I'm not quite sure of the model. I would be surprised if that is the case. If it is a lack of power I would at least expect the install to complete

It's telling you that the app can't install which can sometimes mean that the laptop doesn't have the specs to run it. Most good software will check the specs during the install. If its the E1 processor my money would be on that.

Another problem could be the 64 bit windows. That processor is supposed to only run 32 bit windows but to use 4gb of ram you need 64 bit windows.

T-K-O · 13-01-2014 3:28am

GarIT wrote: »

It's telling you that the app can't install which can sometimes mean that the laptop doesn't have the specs to run it. Most good software will check the specs during the install. If its the E1 processor my money would be on that.

I got the same error while trying to install Java

Ill check the processor.

GarIT · 13-01-2014 3:32am

It could be crazy security policies too. Do the installs start or just give the error in the first few seconds?

T-K-O · 13-01-2014 3:38am

GarIT wrote: »

It could be crazy security policies too. Do the installs start or just give the error in the first few seconds?

I get a pop up asking if I want to install, click yes and then error - I've disabled the anti-virus and any 'smart' windows 8 feature I could find

GarIT · 13-01-2014 3:42am

With the error first I'd guess its a specs issue, its not the RT version of windows is it? Can you install anything? Try Firefox maybe.

T-K-O · 13-01-2014 3:43am

GarIT wrote: »

With the error first I'd guess its a specs issue, its not the RT version of windows is it? Can you install anything? Try Firefox maybe.

Definitely not the RT version, ill try firefox

AlmightyCushion · 13-01-2014 3:58am

Can you install any applications? If not it might be some security setting.

Capt'n Midnight · 13-01-2014 5:20pm

GarIT wrote: »

That's not how it works, it has to run windows and office, not just the office software on its own. Was talking to someone with a similar problem a couple of weeks ago, they sent it back to PC world and was told the laptop was designed for using the internet and nothing else.

I'm pretty sure it was even the same laptop, it's a nightmare apparently. The AMD E1 processor isn't it? Officially the slowest processor on the market out slowing its nearest competitor by almost 50%. It is the least powerful of AMD's "economical power saver range".

if it was a chromebook then maybe they'd have a point

I'd argue you need a much higher spec laptop to use the internet than to do wordprocessing. There's no way you'd browse using a 0.012GHz 286 but it could run a graphical word processor.

if it's windows then it should run OO ,

https://www.libreoffice.org/download/system-requirements/

The software and hardware prerequisites for installing LibreOffice on a Windows system are as follows:

Microsoft Windows XP, Vista, Windows 7, or Windows 8;
Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended);
256 Mb RAM (512 Mb RAM recommended);
Up to 1.5 Gb available hard disk space;
1024x768 resolution (higher resolution recommended), with at least 256 colors.

Administrator rights are needed for the installation process. It is a recommended best practice to back-up your system and data before you remove or install software.

For certain features of the software - but not most - Java is required. Java is notably required for Base.

yoyo · 15-01-2014 12:23pm

Java works fine on Windows 8/8.1. In fact only the other day I set up that Revenue Online Service (ROS) sh!te for someone on 8.1. This needs Java as it runs a security Java applet it requires for certificate validation, they also use the "Offline" application (Java based). There has been a cross platform security alert relating to java recently, 36 vulnerabilities I think it is so maybe you have an over cautious security program blocking it's install as a result?

Nick

Open Office - Windows 8

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