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Registering mortgage account online

  • 07-01-2014 10:50pm
    #1
    alexr1
    Registered Users, Registered Users 2 Posts: 38 ✭


    Hey, I have tried to register my mortgage account on my 365 online but I got an email back saying that it was unsuccessful.
    What do you suggest ?
    Thanks


Comments

  • #2
    The_Morrigan
    Registered Users, Registered Users 2 Posts: 9,368 ✭✭✭The_Morrigan


    alexr1 wrote: »
    Hey, I have tried to register my mortgage account on my 365 online but I got an email back saying that it was unsuccessful.
    What do you suggest ?
    Thanks

    I had to ring 365 and they did it over the phone.
    Only the balance is visible, no breakdown of transactions on the account.


  • #3
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi alexr1,

    Thanks for getting in touch.

    If you contact your account holding branch a representative can check the details on both accounts to clarify why your request was unsuccessful. One of the main reasons this can happen is if the name or address on the Mortgage do not match the Current Account.

    Contact details for your branch can be found here.

    Thanks
    Tara


  • #4
    alexr1
    Registered Users, Registered Users 2 Posts: 38 ✭alexr1


    Bank of Ireland: Tara wrote: »
    Hi alexr1,

    Thanks for getting in touch.

    If you contact your account holding branch a representative can check the details on both accounts to clarify why your request was unsuccessful. One of the main reasons this can happen is if the name or address on the Mortgage do not match the Current Account.

    Contact details for your branch can be found here.

    Thanks
    Tara


    Thanks to both of ye for your help


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