If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Direct Debit not taken out

Fighting Irish · 2014-01-07 12:44:22

My gas and electricty were due to be taken from my account on the 29/30th of Dec, neither have been taken? What's the story? Thank you

07-01-2014 12:44pm

#1

Fighting Irish

Registered Users, Registered Users 2 Posts: 7,065 ✭✭✭

Join Date: November 2002

Posts: 6665

My gas and electricty were due to be taken from my account on the 29/30th of Dec, neither have been taken?
What's the story?

Thank you

0

Comments

#2 07-01-2014 12:52pm

Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi Fighting Irish,

Thanks for your message.

Fighting Irish wrote:

My gas and electricty were due to be taken from my account on the 29/30th of Dec, neither have been taken?

That's unusual, sorry to hear that. To see what has happened we would need to have a look at your account. Please feel free to send us a private message with your Electric Ireland account details, including your full name, address and contact number/date of birth for account security.

Thanks,
David

0