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Problems with emobile wifi in Oranmore

  • 04-01-2014 12:46pm
    #1
    Hennybug
    Registered Users, Registered Users 2 Posts: 492 ✭✭


    Has there been any change to the emobile wifi in Oranmore? I have a hub that's worked really well for the last year and a half but over the last 6 weeks or so it's like something from the dark ages - really slow, constantly dropping and too slow to connect.

    I've been back to the shop and they replaced the SIM card but no improvement.  Before i switch providers can you tell me is it a temporary problem or has there been some change in connecting to masts etc?


Comments

  • #2
    gerryk
    Registered Users, Registered Users 2 Posts: 1,726 ✭✭✭gerryk


    I'm assuming that the eMobile network uses Meteor infrastructure. The Meteor cells in Oranmore have been a mess for a long time now. I suspect they are oversubscribed, since I get a strong (5-bar) signal of 4G, and yet get a data rate of <1Mb/s. 2 Miles up the road in Carnmore, I get >20Mb/s.


  • #3
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Hennybug wrote: »
    Has there been any change to the emobile wifi in Oranmore? I have a hub that's worked really well for the last year and a half but over the last 6 weeks or so it's like something from the dark ages - really slow, constantly dropping and too slow to connect.

    I've been back to the shop and they replaced the SIM card but no improvement.  Before i switch providers can you tell me is it a temporary problem or has there been some change in connecting to masts etc?
    Hi Hennybug

    Could you PM your broadband number and PIN and also your location I can look into this for you.

    Grainne


  • #4
    Hennybug
    Registered Users, Registered Users 2 Posts: 492 ✭✭Hennybug


    Thanks Gerry - that's what i thought!

    PM sent Grainne


  • #5
    eMobile: Grainne
    Company Representative Posts: 690 ✭✭✭eMobile: Grainne


    Hennybug wrote: »
    Thanks Gerry - that's what i thought!

    PM sent Grainne
    Thanks Hennybug,

    I will get this investigated for you.

    Grainne


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