If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Direct email address for Samsung Customer Support

MissyFit · 2014-01-02 15:40:22

Hi , as the title says , im looking to get in contact with Samsung Ireland but im finding it impossible to get an email address for their Customer Support Team .

02-01-2014 3:40pm

#1

MissyFit

Registered Users, Registered Users 2 Posts: 61 ✭✭

Join Date: May 2013

Posts: 53

Hi , as the title says , im looking to get in contact with Samsung Ireland but im finding it impossible to get an email address for their Customer Support Team .

0

Comments

#2 02-01-2014 3:44pm

Paulw

Registered Users, Registered Users 2 Posts: 13,381 ✭✭✭✭

Join Date: September 2001

Posts: 12567

They don't provide a direct email address.

But, they have a product support email form you can fill in -
http://www.samsung.com/ie/support/erms1

0
#3 02-01-2014 3:48pm

athtrasna

Closed Accounts Posts: 13,420 ✭✭✭✭

Join Date: June 2005

Posts: 11353

They are on twitter and fairly good at replying @samsungIreland

0
#4 02-01-2014 9:56pm

snowey07

Registered Users, Registered Users 2 Posts: 373 ✭✭

Join Date: April 2007

Posts: 323

i contacted them through the website , they were great to be honest. They even phoned as they thought the problem would be easier sorted out over the phone and then kept in touch by email until the issue was resolved. i was very impressed

0
#5 02-01-2014 10:46pm

Sully

Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭

Join Date: July 2004

Posts: 21860

You can call them over the phone, generally find them helpful enough. I had an issue today and while the support agent insisted it wasn't anything to do with them, they still offered me a refund or exchange as a solution.

0