Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Broadband and phone cancellation

  • 30-12-2013 11:51am
    #1
    nanook5
    Registered Users, Registered Users 2 Posts: 927 ✭✭✭


    Hello 

    I sent an email to phone cancellations on the 11/12/13 to cancel my phone and broadband services. I had been advised to do this because I am joining Sky.I have since been advised that Sky will need to use the eircom line so I should remove the cancellation notice, and just tell eircom I will be joining Sky and they will set up the line.  I have rang on many occasions but can't get through.Can someone sort this out for me ?

    Thanks


Comments

  • #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    nanook5 wrote: »
    Hello 

    I sent an email to phone cancellations on the 11/12/13 to cancel my phone and broadband services. I had been advised to do this because I am joining Sky.I have since been advised that Sky will need to use the eircom line so I should remove the cancellation notice, and just tell eircom I will be joining Sky and they will set up the line.  I have rang on many occasions but can't get through.Can someone sort this out for me ?

    Thanks
    Hi Nanook5
    Can you PM me with your tel and account number and date on which you sent email?
    I will chase this for you.
    Thanks
    Tony


  • #3
    nanook5
    Registered Users, Registered Users 2 Posts: 927 ✭✭✭nanook5


    eircom: Tony wrote: »
    nanook5 wrote: »
    Hello 

    I sent an email to phone cancellations on the 11/12/13 to cancel my phone and broadband services. I had been advised to do this because I am joining Sky.I have since been advised that Sky will need to use the eircom line so I should remove the cancellation notice, and just tell eircom I will be joining Sky and they will set up the line.  I have rang on many occasions but can't get through.Can someone sort this out for me ?

    Thanks
    Hi Nanook5
    Can you PM me with your tel and account number and date on which you sent email?
    I will chase this for you.
    Thanks
    Tony
    PM sent 


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    nanook5 wrote: »
    eircom: Tony wrote: »
    nanook5 wrote: »
    Hello 

    I sent an email to phone cancellations on the 11/12/13 to cancel my phone and broadband services. I had been advised to do this because I am joining Sky.I have since been advised that Sky will need to use the eircom line so I should remove the cancellation notice, and just tell eircom I will be joining Sky and they will set up the line.  I have rang on many occasions but can't get through.Can someone sort this out for me ?

    Thanks
    Hi Nanook5
    Can you PM me with your tel and account number and date on which you sent email?
    I will chase this for you.
    Thanks
    Tony
    PM sent 
    Hi nanook5

    I have replied by PM just now

    Thanks

    Al


Advertisement