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Rural Broadband problem

  • 24-12-2013 9:06am
    #1
    ezi479
    Registered Users, Registered Users 2 Posts: 2 ✭


    Have 3 broadband monthly paid contract through rural scheme. Broadband stopped working on on Friday. Its the the weather I assume. Our ESB supply went too but was reinstated by Saturday lunchtime. Very understandable situation with the weather here in Wicklow. What is not understandable is 3s technical helplines total disinterest in even logging a fault. All the wanted to do was transfer my call to sales to sell me a wi fi router. Disgraceful service. So thanks a million 3 as my 11 is getting a tablet for Christmas which is useless without broadband. Maybe someone from 3 would like to explain this to her.


Comments

  • #2
    F1ngers
    Moderators, Computer Games Moderators Posts: 10,678 Mod ✭✭✭✭F1ngers


    Talk to them here: http://www.boards.ie/ttforum/1367


  • #3
    bealtine
    Registered Users, Registered Users 2 Posts: 4,051 ✭✭✭bealtine


    ezi479 wrote: »
    Have 3 broadband monthly paid contract through rural scheme. Broadband stopped working on on Friday. Its the the weather I assume. Our ESB supply went too but was reinstated by Saturday lunchtime. Very understandable situation with the weather here in Wicklow. What is not understandable is 3s technical helplines total disinterest in even logging a fault. All the wanted to do was transfer my call to sales to sell me a wi fi router. Disgraceful service. So thanks a million 3 as my 11 is getting a tablet for Christmas which is useless without broadband. Maybe someone from 3 would like to explain this to her.

    3G can never be "broadband" which is one of the reasons "tech support" can do nothing for you, I'd suggest looking into alternatives.


    Check here : http://irelandoffline.org/map/


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