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Safesaver, can't get rid of it!

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  • 12-12-2013 6:43pm
    #1
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭


    Normally I'm very careful and never get malware but I picked up a few recently, the main one being safesaver. It I've searched and the remove instructions are to uninstall the program from add/remove programs, then delete the extension from chrome. The thing is, there are no entries for either! I;ve tried malware bytes (pro trial) and it finds nothing!

    What can I do? Any recommendations for a good(unintrustive) protection tool?
    Thanks


Comments

  • Closed Accounts Posts: 1,487 ✭✭✭Pov06


    Have a look here if you didn't already:
    http://malwaretips.com/blogs/safe-saver-virus-removal/


  • Registered Users Posts: 840 ✭✭✭jsa112




  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭Zascar


    Thanks guys, so I have done everything on those pages - and still the dam thing is here!

    What the virus/malware does it highlight random words on all web pages, making them look like links, and then a popup add appears upon hover showing an add

    I may end up reinstalling windows, I hate all this crap on my system and messing around trying to get rid of it.

    Anything else I can try?


  • Registered Users Posts: 840 ✭✭✭jsa112


    yep

    Download OTL to your Desktop
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Quick Scan button. Do not change any settings. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files here


  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭Zascar


    Thanks, both files attached


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  • Registered Users Posts: 840 ✭✭✭jsa112


    not seeing much, no need to attach the logs in the future

    open OTL click the None button at the very top, copy and paste this into the box


    C:\Program Files (x86)\*.*
    C:\Program Files (x86)\*.
    C:\Users\Colin\AppData\Roaming\*.
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    SaveMBR:0
    createrestorepoint
    %systemroot%\*. /mp /s
    C:\*.*
    showhidden


    click run scan post the log


  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭Zascar


    Thanks for the help jsa - much apreciated

    New scan results attached


  • Registered Users Posts: 840 ✭✭✭jsa112


    your logs aren't showing anything at all for it. best advice I can give is to disable your chrome extensions one at a time until you find which one is causing your problems


  • Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,778 Mod ✭✭✭✭Zascar


    Ahh thanks I never thought of that!

    Ok disabled a load and so far is seems to be gone! Phew! Ok now just to find the corporate.

    Cheers for the help that was driving me nuts
    z


  • Registered Users Posts: 2,406 ✭✭✭brianon


    Guys. My Chrome has been taken over by SafeSaver. I've tried everything to remove it but it keeps coming back.

    I can see the extension in Chrome but it's actually listed as "NewSaover 1.1" ?

    Google is showing up nothing for this though.


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  • Registered Users Posts: 840 ✭✭✭jsa112


    uninstall that extension


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