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How do I contact Eircom Customer complaints department?

11-12-2013 4:03pm

#1

Me?

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How do I contact Eircom Customer complaints department?

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#2 11-12-2013 4:15pm

eircom: Tracey

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Me? wrote: »

How do I contact Eircom Customer complaints department?

Hi Me?

I have sent you a PM with those details.

Tracey

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#3 16-12-2013 8:04pm

RonanCah

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Wasting your time with them. They are an absolute disaster when it comes to customer service. 3 weeks and still waiting

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#4 17-12-2013 1:09am

Herr Khume Schuccs

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It took me about 6 months and many hours to finally get my complaint registered by Eircom's Complaints Department, it turned out to be a waste of time anyway, the reply was rubbish. It was only after I contacted the Boards team that my complaint was acknowledged, best of luck, HKS

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#5 17-12-2013 3:53pm

eircom: Alan

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RonanCah wrote: »

Wasting your time with them. They are an absolute disaster when it comes to customer service. 3 weeks and still waiting

Hi RonanCah

I'm sorry to hear this, there is a 10 investigative period however if this has passed it's best to contact the complaints department directly for an update. Would you like me to PM you a direct contact number for them?

Thanks

Al

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#6 17-12-2013 3:55pm

RonanCah

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A direct number would be great. I've been told I bv numerous occasions that one doesn't exist however!!!!!

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#7 17-12-2013 4:01pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

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RonanCah wrote: »

A direct number would be great. I've been told I bv numerous occasions that one doesn't exist however!!!!!

Hi RonanCah

I've sent it now

Al

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#8 29-01-2014 9:01pm

hawkhead

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Hi could I get the direct number for eircom complaints please

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#9 30-01-2014 12:20pm

eircom: Alan

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hawkhead wrote: »

Hi could I get the direct number for eircom complaints please

Hi hawkhead

I've PM'd it to you there.

Thanks

Al

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#10 31-01-2014 9:15am

hawkhead

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eircom: Alan wrote: »

hawkhead wrote: »

Hi could I get the direct number for eircom complaints please

Hi hawkhead

I've PM'd it to you there.

Thanks

Al

Thanks Alan

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#11 31-01-2014 12:28pm

eircom: Alan

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hawkhead wrote: »

eircom: Alan wrote: »

hawkhead wrote: »

Hi could I get the direct number for eircom complaints please

Hi hawkhead

I've PM'd it to you there.

Thanks

Al

Thanks Alan

No worries hawkhead

Thanks

Al

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#12 31-01-2014 4:20pm

Mightycraic

Registered Users, Registered Users 2 Posts: 65 ✭✭

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I have found, if it relates to poor service levels. to complain to the regulator, Comreg. A complaint lodged directly to Eircom remains unanswered yet I got an acknowledgment with 24 hours when the complaint was made via Comreg. Funny, that.

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#13 31-01-2014 4:22pm

Mightycraic

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eircom: Alan wrote: »

hawkhead wrote: »

Hi could I get the direct number for eircom complaints please

Hi hawkhead

I've PM'd it to you there.

Thanks

Al

How come this is so secret that it requires a PM? Why not share it?

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#14 24-02-2014 1:19pm

Ste1605

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Hi Can I have the number please - the direct number for Eircom complaints.

Thanks
Stephen

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#15 24-02-2014 3:01pm

roro2

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It would be much easier for all if the number was just posted in the thread.

ccm@eircom.ie is the e-mail address - not that you'll get a response.

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#16 24-02-2014 3:52pm

MikeJK

Registered Users, Registered Users 2 Posts: 16 ✭

Join Date: February 2012

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Can I have the direct line for Customer Complaints too please.

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#17 25-02-2014 1:12pm

eircom: Alan

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Join Date: October 2012

Posts: 6748

Ste1605 wrote: »

Hi Can I have the number please - the direct number for Eircom complaints.

Thanks
Stephen

Hi Ste1605

I've sent it by PM now.

Thanks

Al

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#18 25-02-2014 2:09pm

MikeJK

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Posts: 13

Can someone PM me the number please? Thanks

0
#19 25-02-2014 3:24pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

MikeJK wrote: »

Can someone PM me the number please? Thanks

Hi MikeJK

I've sent it by PM

Thanks

Al

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#20 25-02-2014 9:49pm

MikeJK

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Join Date: February 2012

Posts: 13

eircom: Alan wrote: »

MikeJK wrote: »

Can someone PM me the number please? Thanks

Hi MikeJK

I've sent it by PM

Thanks

Al

Thanks Alan!

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#21 26-02-2014 12:46pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

MikeJK wrote: »

eircom: Alan wrote: »

MikeJK wrote: »

Can someone PM me the number please? Thanks

Hi MikeJK

I've sent it by PM

Thanks

Al

Thanks Alan!

No worries MikeJK

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#22 08-03-2014 1:02am

mrtom

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eircom: Alan wrote: »

MikeJK wrote: »

eircom: Alan wrote: »

MikeJK wrote: »

Can someone PM me the number please? Thanks

Hi MikeJK

I've sent it by PM

Thanks

Al

Thanks Alan!

No worries MikeJK

Can someone PM me the number please? Thanks

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#23 10-03-2014 3:52pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

mrtom wrote: »

eircom: Alan wrote: »

MikeJK wrote: »

eircom: Alan wrote: »

MikeJK wrote: »

Can someone PM me the number please? Thanks

Hi MikeJK

I've sent it by PM

Thanks

Al

Thanks Alan!

No worries MikeJK

Can someone PM me the number please? Thanks

Hi mrtom

PM sent, however if you would like to PM me the details of the issue you are having I'm more than happy to help.

Thanks

Al

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