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Paypal

  • 06-12-2013 6:20pm
    #1
    Sean_pop
    Registered Users, Registered Users 2 Posts: 301 ✭✭


    Hi,

    Recently bought gift on Ebay, paid via paypal.

    The gift was supposed to be for Christmas. It was supposed to be brand new, but has clearly been used.

    I was wondering how do I go about getting my money back??:confused:


Comments

  • #2
    Menas
    Closed Accounts Posts: 12,318 ✭✭✭✭Menas


    Open a dispute on the paypal website. It worked for me a few times.


  • #3
    Sean_pop
    Registered Users, Registered Users 2 Posts: 301 ✭✭Sean_pop


    How long did it take for you to get ur money back?


  • #4
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    Did you contact the seller?


  • #5
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    Contact the seller first.


  • #6
    Miss Mayhem
    Registered Users, Registered Users 2 Posts: 72 ✭✭Miss Mayhem


    Contact the seller asap, make both a verbal and written complaint. Send the goods back as soon as you can. The seller should provide you with a freepost address.

    If the seller refuses to refund you, open a dispute with Paypal.


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  • #7
    kc90
    Registered Users, Registered Users 2 Posts: 364 ✭✭kc90


    Sean_pop wrote: »
    Hi,

    Recently bought gift on Ebay, paid via paypal.

    The gift was supposed to be for Christmas. It was supposed to be brand new, but has clearly been used.

    I was wondering how do I go about getting my money back??:confused:

    Seller should be your first point of contact. A good seller can make the difference between sorting it out in a few minutes and waiting a few weeks.


  • #8
    Sean_pop
    Registered Users, Registered Users 2 Posts: 301 ✭✭Sean_pop


    Have just contacted seller still waiting on response.

    May not get it sorted by Christmas with how crazy post becomes over the Christmas period.

    Cheers for your help.


  • #9
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Moved to Online Buying & Auctions

    dudara


  • #10
    Menas
    Closed Accounts Posts: 12,318 ✭✭✭✭Menas


    The paypal dispute process starts off with you making a complaint to the seller thru paypal. They then have 7 days to respond.
    Paypal only actually get involved if you and the seller do not reach a mutual agreement. I had a partial refund within 3 days. My issue was a watch not as described but I wanted to keep the watch.


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