If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

switching back to paper billing

fox_1973 · 2013-12-03 10:00:11

Hi I am currently signed up for ebilling but I would like to receive a paper bill, if I give you my account details via pm could you organise for me to receive paper bills aswell Thanks

03-12-2013 10:00AM

#1

fox_1973

Registered Users, Registered Users 2 Posts: 630 ✭✭✭

Join Date: February 2011

Posts: 597

Hi

I am currently signed up for ebilling but I would like to receive a paper bill, if I give you my account details via pm could you organise for me to receive paper bills aswell

Thanks

0

Comments

#2 03-12-2013 10:18AM

EI: Una

Closed Accounts Posts: 1,585 ✭✭✭

Join Date: March 2011

Posts: 1554

Hi fox_1973,

Online billing eliminates paper billing entirely - customers can avail of either online billing or paper billing; the option to have both is not available.

If you would prefer to receive paper bills by post, you can de-register your online account by sending an email request to our Online Billing team: eserviceATelectricireland.ie (with "@ instead of AT").

Kind regards,
Una

0
#3 03-12-2013 10:49AM

fox_1973

Registered Users, Registered Users 2 Posts: 630 ✭✭✭

Join Date: February 2011

Posts: 597

Thank you very much una, I'll send them a mail

0