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Remove Eircom cable from house chimney/Aerial mast support

kpbryww · 2013-12-03 07:57:44

Hi, House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney. I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe. The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just…

03-12-2013 7:57am

#1

kpbryww

Registered Users, Registered Users 2 Posts: 56 ✭✭

Join Date: April 2007

Posts: 36

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

0

Comments

#2 03-12-2013 12:27pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

0
#3 05-12-2013 10:22am

kpbryww

Registered Users, Registered Users 2 Posts: 56 ✭✭

Join Date: April 2007

Posts: 36

eircom: Alan wrote: »

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

Hi Al,

I sent you details via PM. Thanks for you help with this

0
#4 05-12-2013 11:43am

eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

kpbryww wrote: »

eircom: Alan wrote: »

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

Hi Al,

I sent you details via PM. Thanks for you help with this

Ok perfect, thanks for those details.

I'll come back to you soon.

Thanks

Tracey

0
#5 06-12-2013 7:54am

kpbryww

Registered Users, Registered Users 2 Posts: 56 ✭✭

Join Date: April 2007

Posts: 36

eircom: Tracey wrote: »

kpbryww wrote: »

eircom: Alan wrote: »

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

Hi Al,

I sent you details via PM.   Thanks for you help with this

Ok perfect, thanks for those details.

I'll come back to you soon.

Thanks

Tracey

Thanks Tracey

0
#6 10-12-2013 9:10am

kpbryww

Registered Users, Registered Users 2 Posts: 56 ✭✭

Join Date: April 2007

Posts: 36

kpbryww wrote: »

eircom: Tracey wrote: »

kpbryww wrote: »

eircom: Alan wrote: »

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

Hi Al,

I sent you details via PM.   Thanks for you help with this

Ok perfect, thanks for those details.

I'll come back to you soon.

Thanks

Tracey

Thanks Tracey

Hi, Any update on how I can have Eircom cables removed from chimney?

0
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#7 10-12-2013 11:04am

eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

kpbryww wrote: »

kpbryww wrote: »

eircom: Tracey wrote: »

kpbryww wrote: »

eircom: Alan wrote: »

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

Hi Al,

I sent you details via PM. Thanks for you help with this

Ok perfect, thanks for those details.

I'll come back to you soon.

Thanks

Tracey

Thanks Tracey

Hi, Any update on how I can have Eircom cables removed from chimney?

Hi,

Sorry for the delay in coming back to you.

The section you will need to contact is plantAlterations@eircom.ie

Please forward them all your account details, full address, full description and contact details.

Thanks

Tracey

0
#8 12-12-2013 10:18am

kpbryww

Registered Users, Registered Users 2 Posts: 56 ✭✭

Join Date: April 2007

Posts: 36

eircom: Tracey wrote: »

kpbryww wrote: »

kpbryww wrote: »

eircom: Tracey wrote: »

kpbryww wrote: »

eircom: Alan wrote: »

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

Hi Al,

I sent you details via PM. Thanks for you help with this

Ok perfect, thanks for those details.

I'll come back to you soon.

Thanks

Tracey

Thanks Tracey

Hi, Any update on how I can have Eircom cables removed from chimney?

Hi,

Sorry for the delay in coming back to you.

The section you will need to contact is plantAlterations@eircom.ie

Please forward them all your account details, full address, full description and contact details.

Thanks

Tracey

Hi,

I have emailed "plantAlterations@eircom.ie " but got no reply. Is there a phone number I can use to contact somebody. I really need this done pretty soon.

Thanks

0
#9 12-12-2013 10:25am

eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

kpbryww wrote: »

eircom: Tracey wrote: »

kpbryww wrote: »

kpbryww wrote: »

eircom: Tracey wrote: »

kpbryww wrote: »

eircom: Alan wrote: »

kpbryww wrote: »

Hi,

House we are moving to has Eircom cable connected to house Aerial mast support bracket on chimney.

I need to have the Aerial and mast support removed from chimney as there are no longer used and are not safe.

The cable goes from house chimney to street pole which is a couple of hundred yards away so I can't just disconnect.

Who do I contact I don't have an Eircom account? When I try to log question on Eircom site I need account number and phone number.

How do I have the Eircom cable removed before Aerial removed?

HI kpbryww

I'll need to look into this for you as I'm currently unaware of the process surrouning this. In the meantime can you please PM me the address in question and asome contact details for you?

Thanks

Al

Hi Al,

I sent you details via PM. Thanks for you help with this

Ok perfect, thanks for those details.

I'll come back to you soon.

Thanks

Tracey

Thanks Tracey

Hi, Any update on how I can have Eircom cables removed from chimney?

Hi,

Sorry for the delay in coming back to you.

The section you will need to contact is plantAlterations@eircom.ie

Please forward them all your account details, full address, full description and contact details.

Thanks

Tracey

Hi,

I have emailed "plantAlterations@eircom.ie " but got no reply. Is there a phone number I can use to contact somebody. I really need this done pretty soon.

Thanks

They do have a response lead time of 48 hours I'm afraid however if you wish you can call 1901 (tel number, option 3 and 1) They'll be able to help you.

Tracey

0