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Replacement iPad wont restore

  • 02-12-2013 12:25pm
    #1
    Wellyd
    Registered Users, Registered Users 2 Posts: 1,046 ✭✭✭


    I recently had to send back my iPad because it needed a new digitiser. Apple decided that they would just send me a new refurbished one, which I was fine about. I received it the other day and I've been trying to restore it from my iTunes since. For some reason when I connect the iPad to my laptop it makes the standard noise to tell me something has been connected however when I opened iTunes the new iPad did not register on it. There wasn't anything exceptionally important on it but still I would like to restore it. Anyone with similar problem or experience with how I could resolve this I'd be more than grateful!


Comments

  • #2
    guil
    Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    Wellyd wrote: »
    I recently had to send back my iPad because it needed a new digitiser. Apple decided that they would just send me a new refurbished one, which I was fine about. I received it the other day and I've been trying to restore it from my iTunes since. For some reason when I connect the iPad to my laptop it makes the standard noise to tell me something has been connected however when I opened iTunes the new iPad did not register on it. There wasn't anything exceptionally important on it but still I would like to restore it. Anyone with similar problem or experience with how I could resolve this I'd be more than grateful!
    Just run through the setup on the iPad and then you can restore it through iTunes after. One thing to note is you can't restore a backup of say 7.0.4 if the replacement iPad is on an earlier iOS. You have to update it first.


  • #3
    Zcott
    Registered Users, Registered Users 2 Posts: 3,206 ✭✭✭Zcott


    Also check that you have the most recent version of iTunes. Older versions of iTunes don't like newer iOS software.

    And any reason you're not restoring from an iCloud backup?


  • #4
    Wellyd
    Registered Users, Registered Users 2 Posts: 1,046 ✭✭✭Wellyd


    guil wrote: »
    Just run through the setup on the iPad and then you can restore it through iTunes after. One thing to note is you can't restore a backup of say 7.0.4 if the replacement iPad is on an earlier iOS. You have to update it first.

    So I just set it up as a new iPad and then I can restore it later?


  • #5
    guil
    Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    Wellyd wrote: »
    So I just set it up as a new iPad and then I can restore it later?

    Yes you could do that but anything you do on the iPad before you restore will be lost after restoring. What iOS is the iPad on and what was your faulty one on?


  • #6
    Wellyd
    Registered Users, Registered Users 2 Posts: 1,046 ✭✭✭Wellyd


    guil wrote: »
    Yes you could do that but anything you do on the iPad before you restore will be lost after restoring. What iOS is the iPad on and what was your faulty one on?

    My iPad was iOS 7 and the new one is running on iOS 7 too. I have the newest version if iTunes aswell. It's really annoying me because I was lost without it and now I have it back and I can't use it!


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