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Magnet FatPipe Broadband and Customer service

kopkidda · 2013-11-28 13:36:24

Had eircom out installing the new setup to get Magnet Fatpipe broadband, with a supposed speed of 70mb, Eircom engineer said that Magnet had to switch the internet on as it wasn't, this was on Tuesday, numerous calls to Magnet and have been fobbed off with excuse after excuse, that it is a problem that all ISP's are…

28-11-2013 01:36PM

#1

kopkidda

Registered Users, Registered Users 2 Posts: 272 ✭✭

Join Date: September 2008

Posts: 215

Had eircom out installing the new setup to get Magnet Fatpipe broadband, with a supposed speed of 70mb, Eircom engineer said that Magnet had to switch the internet on as it wasn't, this was on Tuesday, numerous calls to Magnet and have been fobbed off with excuse after excuse, that it is a problem that all ISP's are experiencing, not happy with Magnet at all over this.

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Comments

#2 29-11-2013 10:33AM

Praetorian

Registered Users, Registered Users 2 Posts: 3,717 ✭✭✭

Join Date: November 2000

Posts: 3495

Magnet are brutal. Your risking being throttled also as well. I had to leave them for it, as they throttled my connection to 1m/bit.

You are within your right to cancel now and order Vodafone or Eircom.

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