No 7 year warranty

Firblog

Hi Folks, bought a Kia pro ceed in April '10, the CD player failed within the year and was replaced - took a good while but wasn't that bothered by the wait - now the radio has started to switch itself off, and not switching off when I park and take out the keys....
Brought it back to the dealer who says it is out of warranty, he gave me the No for Kia customer service, who say nothing to do with them, but to tell the dealer to refer my case to some dept who may pay part of the repair cost.

Any advice on rights etc? what should I do?

Radio is pretty crap to be honest and if I'm gonna have to pay then I'd rather get a better one, will this affect the warranty that is still running on other parts?

Cheers

colm_mcm

Warranty on the radio is 3 years I think?

Firblog

Aye, April '10 - Nov '13 is 3 years and six months, so out of warranty..

OREGATO

Radios are generally cheap enough, you could easily fit an after market one which will give you iPod/bluetooth/USB etc. for cheaper than the repair from a main dealer.

George Dalton

colm_mcm wrote: »

Warranty on the radio is 3 years I think?

I never knew that! Are there any other parts that are excluded from the 7 year cover?

colm_mcm

George Dalton wrote: »

I never knew that! Are there any other parts that are excluded from the 7 year cover?

Yeah, battery is 2 years and paint is 5 years (as in defects as opposed to corrosion)

AFAIK radio warranty is 100,000km too which is odd.

OREGATO wrote: »

Radios are generally cheap enough, you could easily fit an after market one which will give you iPod/bluetooth/USB etc. for cheaper than the repair from a main dealer.

Ah come on, aftermarket radio in a 2010 car will look brutal. You'd have to get a double DIN sized one for it to look any way decent, and even at that you'll lose remote audio control etc

Mar4ix

wonder , what is 7 year warranty then ???? .. probably mirrors :pac:

00833827

so what is actually covered for 7 years? wonder has ASAI ever questioned their "home of the 7 year warranty" phrase in their adverts

colm_mcm

To be fair, most expensive things are covered by the 7 years bit.

Firblog

Got this off Kia site

This comprehensive new 7 Year Kia Warranty is a full "bumper-to bumper" manufacturer's warranty and covers each vehicle up to seven years or 150,000km, whichever comes first plus a 12 year anti-perforation corrosion warranty** This new 7-Year Kia Warrnaty applies to all vehicles sold and registered in Europe after 1 January 2010 * For full terms and conditions of warranties, please refer to the Warranty Book in your Kia vehicle **Depending on model

Note the * and **

MiCr0

sorry to slightly de-rail this, but has any one replaced the radio on kia cee'd - i've got a 2007 and the radio is completely dead