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How to change my eircom webmail password?

  • 23-11-2013 7:59am
    #1
    Closed Accounts Posts: 1,783 ✭✭✭


    Hi last night my accounts were breached, various accounts accessed with one single password common to many. I'm concerned for money and privacy obviously, amongst other things. But I'm not sure how to change my eircom webmail password. I entered the account address or bill ac no., neither are accepted. So what exactly are they looking for when they want user name? and no support working until monday I think.

    I really need help urgently. Please be a night in shining armour and help this damsel in distress.

    Kind regards

    Kaz:)


Comments

  • Registered Users, Registered Users 2 Posts: 1,456 ✭✭✭FSL




  • Registered Users, Registered Users 2 Posts: 3,971 ✭✭✭Flaccus


    Freiheit wrote: »
    Hi last night my accounts were breached, various accounts accessed with one single password common to many. I'm concerned for money and privacy obviously, amongst other things. But I'm not sure how to change my eircom webmail password. I entered the account address or bill ac no., neither are accepted. So what exactly are they looking for when they want user name? and no support working until monday I think.

    I really need help urgently. Please be a night in shining armour and help this damsel in distress.

    Kind regards

    Kaz:)


    Use the link posted above.
    1. click change password
    2. click email
    3. enter username - that's the email username you use to login to eircom without the @eircom.net. e.g. if your username was freiheit@eircom.net then enter freiheit.
    4. enter current password. click next.
    5. enter new password, enter it a 2nd time to confirm. click continue.

    REMEMBER : Your new password must be at least 6 characters long and must contain at least one number and one alphabetic character.

    Also, please make sure you don't use common passwords. i.e same password on multiple accounts. So I would advise you to visit your other accounts and change the password there too. Otherwise, if one account is breached (which you think it is) then the hacker can use this password to try other accounts (facebook, twitter etc..) Although for bank accounts there is usually an extra layer of security (pin no's for example). Also, change your passwords regularly and try to make them complex.

    Here is a quick guide.
    http://www.wikihow.com/Choose-a-Secure-Password

    If you have a laptop and bring it outdoors, think about getting the drive or data encrypted. There is lots of free software out there to do that. This will protect you data even if the criminal steals your laptop.


    Hope this helps!


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