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Problem with HTC One Mini camera

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  • 21-11-2013 2:48pm
    #1
    The Bogman
    Registered Users Posts: 282 ✭✭


    Got this phone about a month ago and I can only say good things about it. However, since this morning, the camera isn't working. When I open the camera or an app that uses the camera e.g. Snapchat the camera freezes. What I mean is, whatever the phone is pointing at when I open the camera, it freezes on that image. When I move the phone the same image stays on the screen. To change the image, I have to close the camera and then open it again.
    Anyone have any ideas?
    All help greatly appreciated!


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    #2
    The Bogman
    Registered Users Posts: 282 ✭✭The Bogman


    Quick update, just realised a few things. Both main and front camera are the same. Also, the camera actually stays frozen on the image it sees when it first opens but if I aim it somewhere else, I can actually take a picture of what it's aimed at. I just can't see what the camera is actually looking at on the screen. Hopefully that makes sense!


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    #3
    beauf
    Closed Accounts Posts: 22,651 ✭✭✭✭beauf


    Do a backup in case you have to reset the phone. Synch with Google or the HTC app is there is one.


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    #4
    The Bogman
    Registered Users Posts: 282 ✭✭The Bogman


    Thanks for getting back to me. Already have it sorted. Seemingly this was also a fairly common problem with the original HTC One. Just had to go to settings and clear camera data then restart and its working fine now again. Going to do a backup anyway, just in case.


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