New Job

Derinda

I've just started a new job last week after being made redundant 3 years ago. Was very excited about starting, but after being placed into a customer service position after minimal training of about an hour, seeing the managements view of customer care being that they don't care which means that I'm getting calls from incredibly irate (which is understandable) customers I'm dreading going in tomorrow. If I last 'till Christmas it'll be a miracle. So when I do decide to quit; which is inevitable, what is the best way to do it? Will consider any method once it's not illegal and nobody gets physically hurt!

MidlandsM

Maybe you should grow a set of balls. Are you not glad of the job and progression?

drunkmonkey

If you think it can be done better stand up and make it better. Unless it's a one hit wonder company that has no repeat business they have to care about customer service. It's disappointing to hear that someone who hasn't worked in 3 years is already sceaming how to be redundant again after a week.

Chattastrophe!

What do you mean, how do you quit? You hand in your notice according to the terms of the contract.

Bear in mind you won't be able to start claiming benefits for a certain period after quitting a job.

Derinda

drunkmonkey wrote: »

If you think it can be done better stand up and make it better. Unless it's a one hit wonder company that has no repeat business they have to care about customer service. It's disappointing to hear that someone who hasn't worked in 3 years is already sceaming how to be redundant again after a week.

Good point, don't get me wrong I don't want to be out of a job - I guess that I've just got the poor me's.

Derinda

Chattastrophe! wrote: »

What do you mean, how do you quit? You hand in your notice according to the terms of the contract.

Bear in mind you won't be able to start claiming benefits for a certain period after quitting a job.

That'd be the contract that hasn't been given to me yet to sign.... Maybe the best option might be to start looking for something else before I throw in the towel.

hfallada

Would you try to stick at it for 6-9 months, as being long term unemployed is career killer. The Nytimes got hundreds of identical CVs with the same degrees and qualifications. But on one set of degrees the individual was 2 years unemployed. Despite having the same degree and qualification the long term unemployed person rarely got called for an interview.

Although you strongly dislike the work. It could help you get a job you actually want

MouseTail

hfallada wrote: »

Would you try to stick at it for 6-9 months, as being long term unemployed is career killer. The Nytimes got hundreds of identical CVs with the same degrees and qualifications. But on one set of degrees the individual was 2 years unemployed. Despite having the same degree and qualification the long term unemployed person rarely got called for an interview.

Although you strongly dislike the work. It could help you get a job you actually want

I agree with this, lots of research shows long term unemployment can have a 'wage scarring' effect for many years. Stick it out till you get something else OP.

the_syco

Derinda wrote: »

Was very excited about starting, but after being placed into a customer service position after minimal training of about an hour, seeing the managements view of customer care being that they don't care which means that I'm getting calls from incredibly irate (which is understandable) customers I'm dreading going in tomorrow.

Would this be one of the telecoms? TBH, stay there until you get another job. It will make you try harder! Also, the skills you learn in customer service usually sticks with you.