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Flight delayed by 4.5 hours - compensation?

  • 09-11-2013 10:35pm
    #1
    Registered Users, Registered Users 2 Posts: 60 ✭✭


    I travelled Seville to Dublin a couple of months back. The Ryanair flight was delayed by 4.5 hours that evening.

    Am I entitled to compensation under Regulation 261 in relation to this? I can't seem to confirm this definitively.

    I want to make a claim for compensation with Ryanair but what is confusing me is that all of the options on that part of the site refer to the applicant booking a rescheduled flight or booking a flight with another airline. I actually waited and got the flight but it doesn't seem to have an option on the site for this? Doe this preclude me from receiving compensation?

    It might be a case of being better to put it in a letter rather than submitting online.


Comments

  • Registered Users, Registered Users 2 Posts: 4,279 ✭✭✭The Bishop Basher


    Why do you feel you should be compensated ? Did you lose a job ? Miss a lifesaving operation ?

    Planes run late sometimes. You had to wait 4 extra hours. It could have been far worse. Suck it up and move on.


  • Registered Users, Registered Users 2 Posts: 11,959 ✭✭✭✭scudzilla


    Swanner wrote: »
    Why do you feel you should be compensated ? Did you lose a job ? Miss a lifesaving operation ?

    Planes run late sometimes. You had to wait 4 extra hours. It could have been far worse. Suck it up and move on.

    Get a grip, none of that matters, the OP is asking if he's due compo, it's irrelevant what he did or didn't miss


  • Closed Accounts Posts: 525 ✭✭✭Suasdaguna1


    Ask Michael on twitter......he'll let you know. :)


  • Registered Users, Registered Users 2 Posts: 7,561 ✭✭✭andy_g


    Moved to Travel forum, Travel forum charter now apples.


  • Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    Your delay was half an hour too short for any serious compensation http://www.consumerhelp.ie/flights#delayed

    If your flight within the EU was delayed by more than three but less than five hours you are only entitled to:
    You are entitled to care and assistance, including:

    Free refreshments or meals in proportion to the length of delay, and

    2 free phone call, emails, telex messages or faxes, and

    Hotel accommodation if an overnight stay becomes necessary, as well as transport between the hotel and airport.

    - See more at: http://www.consumerhelp.ie/flights#delayed


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  • Banned (with Prison Access) Posts: 18,184 ✭✭✭✭Lapin


    Did you miss a connecting flight in Dublin as a result of the delay OP ?


  • Registered Users, Registered Users 2 Posts: 630 ✭✭✭irishbloke77


    Ryanair won't provide compensation, but EVERYONE flying on Ryanair is paying the levy towards the EU legislation and that's where the compensation some from. The link is on the ryanair website,

    http://www.ryanair.com/en/questions/what-happens-if-my-flight-is-cancelled-by-ryanair

    I know the link says "cancelled" but if you read it, it also deals with large delays.

    Might be handy if you missed the last bus from Dublin home and had to overnight, or missed a days work or somehow otherwise lost money due to the delay. But wouldn't use it just because it's available, otherwise we will all suffer with extra premiums etc..


  • Registered Users, Registered Users 2 Posts: 324 ✭✭macnas


    Or if you want to waste even more of your own time..... contact the Aviation regulator!!!!


  • Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    macnas wrote: »
    Or if you want to waste even more of your own time..... contact the Aviation regulator!!!!

    As per the link I've posted they're not entitled to any compensation. They would be if the flight was delayed by five hours.


  • Registered Users, Registered Users 2 Posts: 630 ✭✭✭irishbloke77


    athtrasna wrote: »
    As per the link I've posted they're not entitled to any compensation. They would be if the flight was delayed by five hours.

    Yet the link on the ryanair website to EU legislation says compo kicks in after 3 hours. It's on the first page of the legislation, top right hand corner. So who is right?


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  • Registered Users, Registered Users 2 Posts: 43 barnabybear


    Yet the link on the ryanair website to EU legislation says compo kicks in after 3 hours. It's on the first page of the legislation, top right hand corner. So who is right?

    The threshold is currently 3 hours. See this.


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