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Now regretting becoming a Eircom Customer

  • 06-11-2013 6:35pm
    #1
    kincaid
    Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭


    This is not good not good at all, we just joined Eircom about a month ago and its been a nightmare so far, not only were we given incorrect information at the signing up but then Eircom decide to charge us for their own mistakes.

    ON Our first bill, they have overcharged us, its takes ages to get through to them on the phone. This bill amounts doesn't correspond with what we were told initially.

    They make themselves out to be great and tell you anything to get you to join but once you sign up its a different story.
    I'm not happy at all, Very disappointed actually


Comments

  • #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    kincaid wrote: »
    This is not good not good at all, we just joined Eircom about a month ago and its been a nightmare so far, not only were we given incorrect information at the signing up but then Eircom decide to charge us for their own mistakes.

    ON Our first bill, they have overcharged us, its takes ages to get through to them on the phone. This bill amounts doesn't correspond with what we were told initially.  

    They make themselves out to be great and tell you anything to get you to join but once you sign up its a different story.
    I'm not happy at all, Very disappointed actually
    Hi Kincaid,

    The first bill can be confusing we have set up an explanation on our forum which may help - http://bit.ly/17VJsOl

    Or have you called 1901 - option 1 for accounts to discuss the bill?

    Thanks, Mark


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