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e mobile 4g problem

  • 06-11-2013 12:51am
    #1
    pacman1989
    Registered Users, Registered Users 2 Posts: 74 ✭✭


    Hi everyone im i just got a htc one on bill pay with e mobile and for some reason i am not able to get 4g. I am on the 4g plan and have the 4g sim card and i am in cork city which is meant to have "excellent" coverage for 4g. All thats coming up on phone is 3g and im getting speeds of about 7mb/s . Anyone have any idea what might be wrong ???


Comments

  • #2
    Skittle
    Registered Users, Registered Users 2 Posts: 413 ✭✭Skittle


    pacman1989 wrote: »
    Hi everyone im i just got a htc one on bill pay with e mobile and for some reason i am not able to get 4g. I am on the 4g plan and have the 4g sim card and i am in cork city which is meant to have "excellent" coverage for 4g. All thats coming up on phone is 3g and im getting speeds of about 7mb/s . Anyone have any idea what might be wrong ???

    Sorry may be a stupid question, but have you set the phone to enable LTE reception?


  • #3
    pacman1989
    Registered Users, Registered Users 2 Posts: 74 ✭✭pacman1989


    Hi skittle em no I haven't set it up for that how do you do the set up ?


  • #4
    Skittle
    Registered Users, Registered Users 2 Posts: 413 ✭✭Skittle


    Bring up the settings screen, tap the Mobile Date option, select the "Network mode", make sure "GSM / WCDMA / LTE auto" is selected.


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