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eircom.net mail problem

  • 05-11-2013 7:52pm
    #1
    the watchman
    Registered Users, Registered Users 2 Posts: 835 ✭✭✭


    Hi all,
    I haven't been able to access my email account for about two days now. I cannot get to the sign in page. I normally use my bookmarked link in firefox. That link address is to secure.eircom.net/email. It does not connect. Then I’ve tried the general site at www.eircom.net and clicked the email link and ‘nothing’. It simply won’t connect.

    Any comments appreciated.

    Thanks for reading.


Comments

  • #2
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Have you tried using a different web browser?

    Who's your ISP?


  • #3
    AnCatDubh
    Registered Users, Registered Users 2 Posts: 6,393 ✭✭✭AnCatDubh


    i'd normally belt in webmail.eircom.net and it redirects to https://secure.eircom.net/email

    all working ok at the moment


  • #4
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Works for me too.


  • #5
    the watchman
    Registered Users, Registered Users 2 Posts: 835 ✭✭✭the watchman


    Thanks for replies,

    I've had the mail account for 7 years and never had a problem.
    Am using Firefox and '3' broadband.
    Its day 3 and still the same.


  • #6
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Try clearing your cache and cookies, and also try using another browser instead?


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  • #7
    Bog Standard User
    Registered Users, Registered Users 2 Posts: 847 ✭✭✭Bog Standard User


    there was a webmail outage but it should be back now... all 35 servers were restarted


  • #8
    the watchman
    Registered Users, Registered Users 2 Posts: 835 ✭✭✭the watchman


    Thank you all. Email is back to normal.

    I did notice that I had two mails, 'notices of failure to deliver'. I checked the 'sent to' addresses and I did not recognise them and certainly did not send them. Perhaps that had something to do with it.
    However all is back to normal.
    Thanks again.


  • #9
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Glad to hear you got sorted in the end.

    Perhaps the emails that failed were old emails in the Outbox in Outlook, or Eircom were sending test emails. Strange.


  • #10
    AnCatDubh
    Registered Users, Registered Users 2 Posts: 6,393 ✭✭✭AnCatDubh


    the watchman wrote: »
    I checked the 'sent to' addresses and I did not recognise them and certainly did not send them. Perhaps that had something to do with it.

    Just a point - that's odd behaviour. Is your Anti Virus up to date?


  • #11
    the watchman
    Registered Users, Registered Users 2 Posts: 835 ✭✭✭the watchman


    Just to say everythings is still ok. The non delivered emails were very strange. I do update my antivirus and antispyware at least 4 times a week and my cookies, cache and bowsing history are deleted at least 3/4 times a day. Thanks again.


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  • #12
    Desmond Murphy
    Registered Users, Registered Users 2 Posts: 1 ✭Desmond Murphy


    Maybe you can help me with this "Grant donation" which seems to have latched on to my account


  • #13
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Desmond Murphy wrote: »
    Maybe you can help me with this "Grant donation" which seems to have latched on to my account

    Click Spam/Junk when viewing the email and then block the sender. The mail server has to learn what is and what is not spam


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