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Problem tuning Channel 5, 5USA & 5*

  • 05-11-2013 7:52pm
    #1
    Registered Users, Registered Users 2 Posts: 85 ✭✭


    Hi There,

    I have three FTA boxes in my house and have no issue receiving channel 5, 5USA & 5* on two of the receivers. However I do not receive them on my Telestar receiver.

    I have gone into the menu settings → transponder list → added 10964 H 22000 5/6 and did a scan but it did not pick up any channels while scanning Astra 28.

    Anybody got any suggestions why I am unable to pick this transponder and list of channels up ?


Comments

  • Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    Did you have reception on this box before you tried adding these channels?


  • Registered Users, Registered Users 2 Posts: 85 ✭✭TheCeltictiger


    Did you have reception on this box before you tried adding these channels?

    I have all other channels working perfectly including both FTA satellite & the terrestrial Saorview channels.

    I went as far as restoring to factory setting and doing a clean rescan of both Astra 28 & 19.2. I did notice that the transponder 10964 H 22000 5/6 was not in the transponder list so I manually added the additional transponder and did another rescan. This still did not rectify the issue and I still cannot get any of the channel 5 offerings.


  • Registered Users, Registered Users 2 Posts: 21,879 ✭✭✭✭dxhound2005


    Is this video for your receiver?

    http://www.youtube.com/watch?feature=player_embedded&v=WbDrSTNqEek

    It shows signal strength and quality readings when the transponder is being added. What does yours show?

    10964 is just about the strongest transponder anywhere at the moment.


  • Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    I went as far as restoring to factory setting and doing a clean rescan of both Astra 28 & 19.2. I did notice that the transponder 10964 H 22000 5/6 was not in the transponder list so I manually added the additional transponder and did another rescan. This still did not rectify the issue and I still cannot get any of the channel 5 offerings.

    At any stage, did you try a scan of the channel 5 transponder on its own? You don't have to do a full rescan when you add a tp.


  • Registered Users, Registered Users 2 Posts: 85 ✭✭TheCeltictiger


    Is this video for your receiver?

    http://www.youtube.com/watch?feature=player_embedded&v=WbDrSTNqEek

    It shows signal strength and quality readings when the transponder is being added. What does yours show?

    10964 is just about the strongest transponder anywhere at the moment.

    I watched the video and had already followed all the steps to add the transponder 10964 H 22000. When I added this the signal strength (purple gauge) was at 99% but the quality (green gauge) was at 0%. I proceeded to scan this individual transponder but the scan did not pick up any channels. As I mentioned previously I have no issue picking up any other channels.

    Is there any reason why this transponder has 0% quality while all others give me a quality reading of 90%+


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  • Registered Users, Registered Users 2 Posts: 4,568 ✭✭✭Gerry Wicklow


    Funny I had a similar problem with one specific TP (10936V23000) for STV HD. This used to work on this box, now shows strong signal but no quality / signal lock. This is in Dublin 14 if that matters. My best guess is that it is something local such as a neighbours dodgy WiFi.


  • Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    I watched the video and had already followed all the steps to add the transponder 10964 H 22000. When I added this the signal strength (purple gauge) was at 99% but the quality (green gauge) was at 0% . . . Is there any reason why this transponder has 0% quality while all others give me a quality reading of 90%+

    It's not unknown for satellite receivers to have problems with too much signal. You could try attenuating it, even just covering part of your dish with a wet towel.


  • Registered Users, Registered Users 2 Posts: 21,879 ✭✭✭✭dxhound2005


    Peter Rhea wrote: »
    It's not unknown for satellite receivers to have problems with too much signal. You could try attenuating it, even just covering part of your dish with a wet towel.

    That crossed my mind also. 10964 is 20dB the maximum reading on my F15 receiver. A signal of about 17dB gives a 100% reading on my AzBox so it is super strong.


  • Registered Users, Registered Users 2 Posts: 15,852 ✭✭✭✭The Cush


    Peter Rhea wrote: »
    It's not unknown for satellite receivers to have problems with too much signal.

    Can confirm that, had to tune some of the transponders on my Sony sat TV and Freesat receiver with them connected to my brother's smaller dish.


  • Registered Users, Registered Users 2 Posts: 85 ✭✭TheCeltictiger


    Peter Rhea wrote: »
    It's not unknown for satellite receivers to have problems with too much signal. You could try attenuating it, even just covering part of your dish with a wet towel.

    This may well be the source of my problem so rather then tinkering with my dish I will bring the receiver to my friends home and do a TP rescan of 10964 H 22000 from there.

    Assuming that it will pick up the channels from this scan, should I be then able to view these channels when I reconnect to my own dish at my home ?

    It is interesting though that I can pick these channels up on my two other receivers, Ariva 120 combi & Xoro HRC 9000 combi.


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  • Registered Users, Registered Users 2 Posts: 15,852 ✭✭✭✭The Cush


    Assuming that it will pick up the channels from this scan, should I be then able to view these channels when I reconnect to my own dish at my home ?

    That worked for me.


  • Banned (with Prison Access) Posts: 4,285 ✭✭✭Peter Rhea


    This may well be the source of my problem so rather then tinkering with my dish I will bring the receiver to my friends home and do a TP rescan of 10964 H 22000 from there.

    Assuming that it will pick up the channels from this scan, should I be then able to view these channels when I reconnect to my own dish at my home ?

    It will still be the same signal level when you reconnect to your own dish. What size dish do you have anyway?

    If you don't want to go near your dish, you could connect an attenuator into the cable: maybe a variable type like this. Another variable type shown here, along with fixed value attenuators. I would think 3 dB would be enough. Anything you get should be a 'satellite' type, with f-connector, DC pass & frequency range going over 2200 mHz.


  • Registered Users, Registered Users 2 Posts: 85 ✭✭TheCeltictiger


    Peter Rhea wrote: »
    It will still be the same signal level when you reconnect to your own dish. What size dish do you have anyway?

    If you don't want to go near your dish, you could connect an attenuator into the cable: maybe a variable type like this. Another variable type shown here, along with fixed value attenuators. I would think 3 dB would be enough. Anything you get should be a 'satellite' type, with f-connector, DC pass & frequency range going over 2200 mHz.

    Thanks for all the advice Peter,

    My plan of action will first of all is to bring the receiver to my mates house and do a TP rescan of 10964 H 22000 and hope that it will pick up the missing channels and the will still work when I reconnect in my own home.

    If for some reason that this does not work, I will go with your suggestion of fitting an attenuator to the cable.

    Also, to answer your question regarding dish size, it is a 80cm mesh sky type dish with an 8 core LNB.

    I will not get around to doing the rescan until the weekend, but I will keep ye posted on the outcome.


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