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Landline down

Irish Warri0r · 2013-10-31 10:22:44

We got efibre installed about 2weeks ago and everything was great then about 1 week ago the landline died (no dialtone).We waited a few days to see if would come back but it didn't,then i tried logging the fault on eircom.ie but have heard nothing back I cant even sign in to myeircom on the site I think that has something…

31-10-2013 10:22am

#1

Irish Warri0r

Registered Users, Registered Users 2 Posts: 68 ✭✭

Join Date: August 2007

Posts: 57

We got efibre installed about 2weeks ago and everything was great then about 1 week ago the landline died (no dialtone).We waited a few days to see if would come back but it didn't,then i tried logging the fault on eircom.ie but have heard nothing back I cant even sign in to myeircom on the site I think that has something to do with efibre? Any help would on his matter would be appreciated.

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Comments

#2 31-10-2013 4:11pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

Irish Warri0r wrote: »

We got efibre installed about 2weeks ago and everything was great then about 1 week ago the landline died (no dialtone).We waited a few days to see if would come back but it didn't,then i tried logging the fault on eircom.ie but have heard nothing back I cant even sign in to myeircom on the site I think that has something to do with efibre? Any help would on his matter would be appreciated.

Hi Irish Warrior

I see the case has been escalated to the engineers REF: 11969571 I have added a note to try and push it for you. There is a lead time of 4 working days however I will check again tomorrow.

Thanks, Mark

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#3 31-10-2013 4:28pm

Irish Warri0r

Registered Users, Registered Users 2 Posts: 68 ✭✭

Join Date: August 2007

Posts: 57

OK thanks for your help mark

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#4 31-10-2013 5:31pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

Irish Warri0r wrote: »

OK thanks for your help mark

No problem Irish Warri0r

Mark

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