App problem

dom17

Hope im in the correct section. I am trying to download the strava cycling app to my android device, sony ericcson ST 18i, when i go to google play i cant find it in the health & fitness section, where it should be. When i type it into the search box i get a " no results found". I have the correct google account set up as there are other apps i could download. I am pretty sure that the phone is capable of running the app, but am at a loss to why i cant get it. I have also tried downloading it to my pc but i get a response that i "haven't accessed the google play store app on my device with my email address", which i have.

Any help would be greatly appreciated

Cheers Dom

Atomic Pineapple

Is it just this particular app? Do all others download Ok? If so the developer may have blacklisted that model of phone if their app doesn't run nicely on it.

dom17

hi AP

have only downloaded 1 other app but i checked the list of compatible devices and mine is on it, so not sure if its the settings on the phone

daytob

try checking to see if you can install it online

dom17

thanks people

problem solved. Cleared the cache and data in google play as advised in other forums, but it didn't work until i restarted the phone