Hardwareversand.de

msg11

I place an order with them on Thursday. The money seems to have left my account but how do I track my order there is no conformation saying its been picked or shipped etc..

BloodBath

Takes a couple of days for the money to clear. They will probably ship it monday and email the tracking number to you then.

It should be with you wednesday assuming all of the parts are in stock.

msg11

Got an email that it shipped today. It's an excellent website, but what an awfully strange way of taking payment !

Alun

msg11 wrote: »

Got an email that it shipped today. It's an excellent website, but what an awfully strange way of taking payment !

Not strange at all for Germany, in fact it's the most usual way of paying for stuff there. The Germans have always had a deep mistrust of credit cards.

Monotype

Alun wrote: »

The Germans have always had a deep mistrust of credit cards.

Most likely they have a bit of sense and see that both spending more than you have and paying fees to American credit card companies isn't going to help the German economy.
If it gets me cheaper prices, then it's fine with me... although you would want to tread carefully all the same and not transfer to some randomer. With online banking, it's nearly as easy as CCs but not quite as convenient.

Eoin247

How long does it take to ship after they say its ready for dispatch? They notified me that my payment cleared and was ready for dispatch yesterday midday. Still hasn't been dispatched yet though.

Monotype

Usually it's very quick once it's ready (i.e., if everything is in stock). Could be that it's not updated - I would expect it to ship very soon otherwise.

msg11

Alun wrote: »

Not strange at all for Germany, in fact it's the most usual way of paying for stuff there. The Germans have always had a deep mistrust of credit cards.

New is always going to be strange to me, in fairness it was just as easy as a CC transaction.

Eoin247

Still seems that it hasn't been sent yet. I sent an email just there to check if everything is ok with the order.

alex1997123

You sure everything was in stock when you ordered?

Eoin247

alex1997123 wrote: »

You sure everything was in stock when you ordered?

Yep, when I ordered everything was in stock. I just checked again the email they sent me when I had ordered, where they listed what I had ordered. Every item was listed as being in stock.

jester77

msg11 wrote: »

Got an email that it shipped today. It's an excellent website, but what an awfully strange way of taking payment !

Credit cards are not common because of the extra charges, plus Germans don't like spending money they don't have so they prefer to pay direct from their bank account.

There is a very easy option for payment called Online-Überweisung. When you go to checkout, a window pops up where you enter your online banking details, you then enter a code that has been sent to your mobile to authorise the payment and the money is transferred instantly.

Eoin247

Got my tracking numbers last night at 9:30.

Edit: sorry misread the dates because UPS wrote them American style. The packages are due next Wednesday not the 11th.

blainj2

That's worst case scenario id say. Expect it in 4-5 days.

NeVeR

sorry to hi-jack the thread.... quick question...

Do they still only accept bank transfers ?

Does anyone know why they don't accept CC or Paypal ?

alex1997123

NeVeR wrote: »

sorry to hi-jack the thread.... quick question...

Do they still only accept bank transfers ?

Does anyone know why they don't accept CC or Paypal ?

They do accept paypal as far as I know you just have to pay 3% on the total amount of your order so it's not really worth it.

brianblaze

alex1997123 wrote: »

They do accept paypal as far as I know you just have to pay 3% on the total amount of your order so it's not really worth it.

I tried placing an order last night, but had to cancel it due to selecting the wrong payment option! Then went back to order properly and the paypal option was gone!

Morf

I don't think they accept Paypal on the first order over €500.

NeVeR

i tried to checkout last night.. couldn't find anything other then bank transfer.. my bank doesn't do international transfers... fecking EBS