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hi I cant get my 365 account to load. What are the settings that i need to access my

  • 25-10-2013 10:13am
    #1
    The Whale
    Registered Users, Registered Users 2 Posts: 2 ✭


    hi I cant get my 365 account to load. What are the settings that i need to access my account.


Comments

  • #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi The Whale,

    Thanks for getting in touch.

    To access your account on www.365online.com or via our Mobile Banking App, you need a User ID and an active six digit BOI365 Pin. 

    Is it the main website or the App that you're trying to access and are you receiving any error messages?

    Thanks
    Tara


  • #3
    Pixelbastardo
    Registered Users, Registered Users 2 Posts: 721 ✭✭✭Pixelbastardo


    Same here, i cant login either. when i enter my details and hit enter, just a endless loading screen. Will try again in awhile.


  • #4
    The Whale
    Registered Users, Registered Users 2 Posts: 2 ✭The Whale


    Bank of Ireland: Tara wrote: »
    Hi The Whale,

    Thanks for getting in touch.

    To access your account on www.365online.com or via our Mobile Banking App, you need a User ID and an active six digit BOI365 Pin. 

    Is it the main website or the App that you're trying to access and are you receiving any error messages?

    Thanks
    Tara
    its actually the main website. its just continually loading the page and never going any futher


  • #5
    Bank of Ireland: Laura
    Closed Accounts Posts: 414 ✭✭Bank of Ireland: Laura


    Hi all,
     
    We are sorry to hear you are both having issues logging in to 365Online.
     
    If you are still experiencing a problem, please contact Bank of Ireland 365 on 0818 365 365 / 003531 4044000 and a representative will be happy to look in to the matter further for you.
     
    If there is anything else we can help you with, please let us know.
    Laura


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