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UPC fibre power 120mb and home phone

  • 23-10-2013 7:30pm
    #1
    mrbrown69
    Banned (with Prison Access) Posts: 246 ✭✭


    Advertised on their site for 44 euro pm...


    can anyone explain why my bill for 100 mb and phone (usually around 90mb) recently went up by 2 euros to 49 euro pm :rolleyes:


Comments

  • #2
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    Get on to them and see.


  • #3
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,961 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #4
    huggs2
    Registered Users, Registered Users 2 Posts: 471 ✭✭huggs2


    I got a letter too.Its seems to be a standard letter.an increase of €2 as you say.:(


  • #5
    pokeraladin
    Registered Users, Registered Users 2 Posts: 63 ✭✭pokeraladin


    Have upc broadband for a steep 42 euro a month for 25 Mbps , but can never get over 8mbps...


  • #6
    mrbrown69
    Banned (with Prison Access) Posts: 246 ✭✭mrbrown69


    Can't be bothered ringing up to be stuck in a loop but I wonder if existing customers can take up this new package if it just means a new 12 month contract? would the activation fee of 45 euro be waived seen as I have the set up already.....seems daft not to take advantage of faster speeds on offer and pay less for it


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  • #7
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    If you've already got a cisco 3925 or either of the Thomson modems then you wouldn't need to upgrade it.


  • #8
    mrbrown69
    Banned (with Prison Access) Posts: 246 ✭✭mrbrown69


    colm_mcm wrote: »
    If you've already got a cisco 3925 or either of the Thomson modems then you wouldn't need to upgrade it.

    I've the Thompson twg870....so if I order online (it's says for existing customers) I'll just be on a new 12 month contract but will be paying less for a faster speed....there must be a catch


  • #9
    pokeraladin
    Registered Users, Registered Users 2 Posts: 63 ✭✭pokeraladin


    I need to pay 45 euro because my upc wifi box can only get 25 mb , shame I'm not a new customer...


  • #10
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    pokeraladin wrote: »
    I need to pay 45 euro because my upc wifi box can only get 25 mb , shame I'm not a new customer...

    You'd still be paying 45

    nknx.png


  • #11
    xerophyll
    Registered Users, Registered Users 2 Posts: 32 ✭xerophyll


    So has there been any update? Anyone on fiber power 100mb paying 49eu per month manage to switch to this new bundle which is faster and cheaper for free? If yes whats the catch?


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  • #12
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,382 ✭✭✭pizzahead77


    xerophyll wrote: »
    So has there been any update? Anyone on fiber power 100mb paying 49eu per month manage to switch to this new bundle which is faster and cheaper for free? If yes whats the catch?

    I have - I posted over on the Talk to UPC forum and the reps did it for me for free

    The only catch is that you need to agree to a new 12 month contract

    I think you can change your bundle in My UPC now


  • #13
    xerophyll
    Registered Users, Registered Users 2 Posts: 32 ✭xerophyll


    pizzahead77 wrote: »
    I have - I posted over on the Talk to UPC forum and the reps did it for me for free

    The only catch is that you need to agree to a new 12 month contract

    I think you can change your bundle in My UPC now

    Thanks pizzahead77 for the info! Will be applying for this new one asap!


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