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kincaid · 2013-10-22 14:55:45

we joined Eircom a few weeks ago but made mistakes with both the address and name. Were told we could still pay bills at post office etc so went ahead but now seems to be a problem. Customer services have not told us something else and say they will check the telephone conversation and contact me straight away but have not…

22-10-2013 2:55pm

#1

kincaid

Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭

Join Date: January 2010

Posts: 1000

we joined Eircom a few weeks ago but made mistakes with both the address and name.

Were told we could still pay bills at post office etc so went ahead but now seems to be a problem.
Customer services have not told us something else and say they will check the telephone conversation and contact me straight away but have not heard a thing from them to date

0

Comments

#2 22-10-2013 3:06pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

kincaid wrote: »

we joined Eircom a few weeks ago but made mistakes with both the address and name.

Were told we could still pay bills at post office etc so went ahead but now seems to be a problem.
Customer services have not told us something else and say they will check the telephone conversation and contact me straight away but have not heard a thing from them to date

Hi kincaid

Can you send me a PM with the account number on the bill.

The correct name (spelling) and correct address and I will look into this for you and get back tomorrow.

Thanks, Mark

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#3 22-10-2013 6:22pm

kincaid

Registered Users, Registered Users 2 Posts: 1,403 ✭✭✭

Join Date: January 2010

Posts: 1000

hi, we not not got my first bill yet so no account number

0
#4 23-10-2013 11:02am

eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

kincaid wrote: »

hi, we not not got my first bill yet so no account number

Ok no problem, can you PM me your telephone number please, correct name and address?

Thanks

Tracey

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