Error in setting up Wordpress

RobTheLad

Hi guys,

Spent all evening trying to figure this out with not much joy. I'm trying to setup a Wordpress blog, and transfer all the files over FTP fine. During the setup of the database, I keep getting errors like below



Anybody able to shed any light on this before I rip my hair out

daymobrew

I suggest contacting the hosting company's support team as the prepend.php file appears to be part of the Hsphere control panel and not WordPress (note that they are on different drives).

TheBoffin

This is an IE7/IE8 problem (IE = Internet Explorer)

You need to ensure the DOCTYPE must be the first declaration tag in your code otherwise IE goes into quirks mode..


Info on Doctype

Graham

daymobrew wrote: »

I suggest contacting the hosting company's support team as the prepend.php file appears to be part of the Hsphere control panel and not WordPress (note that they are on different drives).

+1

Looks like something odd going on with the permissions on the server.

yoyo

TheBoffin wrote: »

This is an IE7/IE8 problem (IE = Internet Explorer)

You need to ensure the DOCTYPE must be the first declaration tag in your code otherwise IE goes into quirks mode..


Info on Doctype

This is a PHP scripting error. Your webhost shouldn't have error reporting enabled on a live server either..

Nick

RobTheLad

thanks for your replies. I contacted Digiweb the hosting company, and they are trying to blame it as a Wordpress error, which I refused to believe. It has to go to to engineering, so it looks like it could be a while before I get a resolution.

Graham

Is this a clean install of a new blog or are you trying to move an existing one?

RobTheLad

clean install on a clean hosting server

Graham

Are you following these instructions? If so, what image number does it bomb out on?

http://support.hosting.digiweb.ie/installing-wordpress-step-by-step-guide/

RobTheLad

Graham wrote: »

Are you following these instructions? If so, what image number does it bomb out on?

http://support.hosting.digiweb.ie/installing-wordpress-step-by-step-guide/

Wordpress doesnt show this screen, everything else is ok up to that point

Graham

So you've done this bit:



But you never get to the screen you just posted?

Can you have a look in your wordpress root folder on the server. Is there a wp-config.php?

RobTheLad

Graham wrote: »

So you've done this bit:



But you never get to the screen you just posted?

Can you have a look in your wordpress root folder on the server. Is there a wp-config.php?

Yes, after I complete that screen, I get the error I originally posted. I know the database details are correct because I entered some fake ones in to see if that prompts same error, but it prompted me saying it cannot find the database

Graham

Did you check the wordpress folder for a wp-config.php file?

RobTheLad

Graham wrote: »

Did you check the wordpress folder for a wp-config.php file?

yes, there is one. I have even tried in the mean time to manually enter the details into this file, and I get the same error

Graham

Have you tried signing into the database, your host probably has phpmyadmin installed? Have you tried recreating the database.

RobTheLad

Graham wrote: »

Have you tried signing into the database, your host probably has phpmyadmin installed? Have you tried recreating the database.

I've done both of them things. I have just received an email from them recommending me to change to a linux server to see if that makes a differance

Graham

Good plan, had some really odd problems in the past with WP on Windows. Didn't take me long to decide it wasn't worth the hassle.

RobTheLad

Graham wrote: »

Good plan, had some really odd problems in the past with WP on Windows. Didn't take me long to decide it wasn't worth the hassle.

Thanks for your help, hopefully that resolves it:)

Graham

if you mean thanks for being no help at all, no problem. :pac: hope you get sorted.

Sounds like your hosting company didn't really want to go down the troubleshooting route.