Request from insurance company

mcw100

Hi there,
Hopefully someone can advise me here..

I have recently bought a new car sold my old car to a dealer

Insurance had expired on old car

So took out new insurance on my new car

Sent the insurance company my no claims bonus which there was a incident although I settled this myself so the claim was €0

Now insurance company have come back to me looking for the following -

1. Declaration noting previous vehicle has been sold

My question is why are they looking for this? and where do I get this?

2. Declaration regarding claim noted on the bonus

Again why are they looking for this, and where do I get this?

Thanks in advance

goldenhoarde

mcw100 wrote: »

1. Declaration noting previous vehicle has been sold

Some paper work from the dealer or a letter written by you stating you sold the car and stamped by the dealer should suffice

mcw100 wrote: »

2. Declaration regarding claim noted on the bonus

Because you settled it yourself they want something to say that the claim is dealt with as the claimant may come back in the future. Ask them what exactly they want. Its probably a letter from the insurance company to say this claim has been dealt with by you

djimi

Youre probably best ringing them and asking them what they are looking for in fairness.

The first one sounds like a receipt or something from the garage to say that the car was traded in. No idea why they would want it.

No idea about second one. Perhaps a letter from your old insurer outlining the details of the claim?

Mint Sauce

Have you changed insurance comapines since the incident, or even twice since the incident, or asked even why they want this paperwork.

I had a similar request from mine. Was with insurance company A a few years ago, had an incident and claim with them, then built up a no claims history again.

Moved to insurance company B, continued a no claims history.

Then moved to insurance company C, produced my no claims history from B, and advised of my incident was A.

Couple months later C then asked for proof of my claim with A, that it was closed, and its outcome. Reason they were carrying out an aduit and my account was picked at random. In summery paper work would have been given when I moved from B to them, ie, my no claims history, but just had to get the paper work from A to satisfy the underwriters, that my declaration was infact true, dealt with, and closed.

mcw100

Thanks for you replies, I rang them turns out they just wanted an email to clarify that the old car had been sold & to explain why the noted claim hadn't been reported I didn't mention the claim as it was settled 50/50 incident was reported but no claim was made (this facility wasn't available when I was getting quote online)