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Broadband Support Number

  • 04-10-2013 10:44am
    #1
    db
    Registered Users, Registered Users 2 Posts: 1,105 ✭✭✭


    What is the geographical phone number for Eircom Broadband Support?  The only number I can find for broadband support is 1890260260 which costs 5.19c per minute even though I have local and national calls included in my package.

    This would be ok if the call was answered promptly by the call centre but there are currently delays of up to 30 minutes before an operator answers.  Therefore the call will have cost me over €1.50 listening to hold music.

    In order to be fair to customers please share the geographical number for the broadband support line.


Comments

  • #2
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    db wrote: »
    What is the geographical phone number for Eircom Broadband Support?  The only number I can find for broadband support is 1890260260 which costs 5.19c per minute even though I have local and national calls included in my package.

    This would be ok if the call was answered promptly by the call centre but there are currently delays of up to 30 minutes before an operator answers.  Therefore the call will have cost me over €1.50 listening to hold music.

    In order to be fair to customers please share the geographical number for the broadband support line.

    Hi db,

    You can also dial through 1901 (telephone number, option 3 and 2) to get through to technical support.


    Thanks

    Tracey


  • #3
    db
    Registered Users, Registered Users 2 Posts: 1,105 ✭✭✭db


    Thanks Tracey


  • #4
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    db wrote: »
    Thanks Tracey
    No problem at all.

    Tracey


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