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New Need Advice Please

  • 30-09-2013 10:31pm
    #1
    catrionakitty
    Registered Users, Registered Users 2 Posts: 10 ✭


    Hi I bought a stove from Currys at the end of August for 699.99 and took out insurance for 100.00 which I was told guaranteed for 5 years against everything..the staff in Currys loaded it on to my car trailer and I expressed my fears to them that it was unsecure they told me it was fine. It moved on the trailer on the way home and when we got it home all the glass doors shattered when we removed the packaging. Returned to store and was assured we were totally insured and since then we got a phone call from England stating our claim was rejected and their Head Office would contact us this hasn't happened! So what to do now? had to buy another cooker but want my money back from Currys ANy ideas apprecitated ck x


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