Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Paying for error that wasn't my fault.

  • 20-09-2013 1:30pm
    #1
    Banksey
    Registered Users, Registered Users 2 Posts: 13 ✭


    Good day,

    Last January my JSA payment was increased from 144 to 188. This happened just after my birthday so I attributed the increase to that, however I recently received a letter stating that I owe 1300 from the end of January to last week because I was on the wrong payment.

    This error was in no part of my own, I wasn't working during this period, nor did I make any false declarations, it was a error on the DSPs half. Do I have any grounds to refuse repayment or is there anything I can do about this?


Comments

  • #2
    eddiehen
    Registered Users, Registered Users 2 Posts: 155 ✭✭eddiehen


    Banksey wrote: »
    Good day,

    Last January my JSA payment was increased from 144 to 188. This happened just after my birthday so I attributed the increase to that, however I recently received a letter stating that I owe 1300 from the end of January to last week because I was on the wrong payment.

    This error was in no part of my own, I wasn't working during this period, nor did I make any false declarations, it was a error on the DSPs half. Do I have any grounds to refuse repayment or is there anything I can do about this?

    Not at all. Fair enough the mistake was made, but in any other scenario the money would have to be repaid. Remember when the ATM's had a glitch and started dishing out money that wasn't in peoples accounts? Do you think they let customers off? This is a human error, we all make them, but it has to be repaid I'm afraid.


  • #3
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • #4
    Cushie Butterfield
    Registered Users, Registered Users 2 Posts: 1,862 ✭✭✭Cushie Butterfield


    They could automatically deduct up to 15% of your weekly €144 payment which is €21.60 per week unless you agree a lesser amount with them.


  • #5
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • #6
    Yawns
    Banned (with Prison Access) Posts: 4,255 ✭✭✭Yawns


    Talk to them and ask can they take €5 a week from you. If you get a job, in some cases they will write off any remaining money owed when closing the claim. Had a similar thing happen to me a few years ago. €5 deduction per week from an overpayment of a good few hundred. Got a job about 10 weeks later and when I asked about it, they just said not to worry.

    Roll on a year later and when that company went bust, I was expecting something when trying to go JSA but nothing was mentioned about it. It's a mistake that is easily made and even tho it's not your fault, you did receive the money so it will have to be repaid. €5 a week is a lot easier than €20 to pay back when unemployed.


  • Advertisement
  • #7
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • #8
    sparkling sea
    Registered Users, Registered Users 2 Posts: 1,410 ✭✭✭sparkling sea


    Banksey wrote: »
    Good day,

    Last January my JSA payment was increased from 144 to 188. This happened just after my birthday so I attributed the increase to that, however I recently received a letter stating that I owe 1300 from the end of January to last week because I was on the wrong payment.

    This error was in no part of my own, I wasn't working during this period, nor did I make any false declarations, it was a error on the DSPs half. Do I have any grounds to refuse repayment or is there anything I can do about this?

    If you turned 25 on your last birthday your payment should have increased; if you didn't you will have to repay the overpayment. As previous posters have suggested you should go in the discuss you repayment options.


Advertisement