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MacOS - Internet Dropping Out?

  • 19-09-2013 8:40am
    #1
    ironclaw
    Registered Users, Registered Users 2 Posts: 8,004 ✭✭✭


    Hi Folks,

    Just wondering is anyone else having this problem. My MacBook is dropping its network connection every 10 mins or so, it quickly rejoins but it does appear to be losing connectivity. Happens on both Eduroam and WaveLAN, and it happens in nearly all buildings. Hence why I think its the MacBook. Seems to only occur when I'm actually loading anything i.e. Uploading an email attachment etc.

    Running 10.8.5 in case anyone else can do a comparison.

    Anyone else?


Comments

  • #2
    SpaceTime
    Closed Accounts Posts: 9,088 ✭✭✭SpaceTime


    That sounds more like a problem with your WiFi (Airport) card or antenna.

    Is your machine still under warranty / in the AppleCare programme?
    If so, you can send it back to Apple.

    If not, I'd suggest maybe taking it into an Apple dealership / repair centre.

    The boards.ie Mac forum is also possibly helpful : http://www.boards.ie/vbulletin/forumdisplay.php?f=108

    It could be as simple as a broken / loose antenna connection.

    ...

    Is it happening on other WiFi networks or only in UCD?


  • #3
    ironclaw
    Registered Users, Registered Users 2 Posts: 8,004 ✭✭✭ironclaw


    SpaceTime wrote: »
    That sounds more like a problem with your WiFi (Airport) card or antenna.

    Is your machine still under warranty / in the AppleCare programme?
    If so, you can send it back to Apple.

    If not, I'd suggest maybe taking it into an Apple dealership / repair centre.

    The boards.ie Mac forum is also possibly helpful : http://www.boards.ie/vbulletin/forumdisplay.php?f=108

    It could be as simple as a broken / loose antenna connection.

    ...

    Is it happening on other WiFi networks or only in UCD?

    Yeah, that was my first thought that it was the AirPort card. But it doesn't appear to be happening at home. That said, I'm downloading a big file now (At home) and I think it just happened as the download dropped. However, its more prevalent in UCD. Might get on to Apple.


  • #4
    Vorophobe
    Registered Users, Registered Users 2 Posts: 127 ✭✭Vorophobe


    @OP how did you get access to Eduroam?


  • #5
    ironclaw
    Registered Users, Registered Users 2 Posts: 8,004 ✭✭✭ironclaw


    Vorophobe wrote: »
    @OP how did you get access to Eduroam?

    Its all here: http://www.ucd.ie/itservices/itsupport/eduroam/


  • #6
    UCDCritic
    Closed Accounts Posts: 272 ✭✭UCDCritic


    ironclaw wrote: »
    Hi Folks,

    Just wondering is anyone else having this problem. My MacBook is dropping its network connection every 10 mins or so, it quickly rejoins but it does appear to be losing connectivity. Happens on both Eduroam and WaveLAN, and it happens in nearly all buildings. Hence why I think its the MacBook. Seems to only occur when I'm actually loading anything i.e. Uploading an email attachment etc.

    Running 10.8.5 in case anyone else can do a comparison.

    Anyone else?

    I experience the same problem. Mine is a Packard Bell Laptop.

    I think it depends on your location. I'm mostly in Arts block and there are some bad wifi areas there.

    If you move into a lecture theater or classroom or near the IT centre they are strong locations.

    Was told by an IT guy that they are starting to update the wifi service across campus. They have already done the Daedalus building.


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