Horizon App

minotour

Hey,

Has anyone gotten their horizon app to work yet?

Ive had the box for 2 weeks now and cannot schedule any recordings from the app either on the ipad or iphones. It says pending for a while then fails. The horizon web site has the correct serial number for my box so Im stumped.

I notice in the reviews on the appstore there are a lot of complaints of it not working.

It feels like ive missed a step but i cannot see hwat that could be. Hoping someone has the answer before i have to call support.

Cheers
Col

Wabbit Ears

In MY UPC on the main UPC webpage make sure you have the horizon box selected as your default box.

minotour

thanks Wabbit. Just to clarify, the actual UPC site doesnt have anywhere to enter or edit the box settings. However, if you to to horizon.ie and login with UPC details it does have a digital + option under account which in my case has the serial number of my box.

Have you actually gotten remote record working on any device?

minotour

Small update

After some considerable testing it seems that the app only schedules recordings for the channels that are available for streaming I.e. Rte, tv3, BBC etc

I've gotten it to work several times now with those channels but not for Dave, gold etc

A serious limitation if accurate

Also, I can't work out how to change day in the Tv guide on the box (not the app), anyone cracked it?

Wabbit Ears

Long press to the right Jumps 12 hours but there is NO 'by day' feature