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UPVC door lock problems - with video

whiteshadow · 2013-09-16 12:42:16

The key in my back door wouldnt turn and so the door wont lock. I tried lashing the wd-40 onto all the moving parts to see if it was just siezed but not getting any joy. Here's a quick video. http://youtu.be/BOvrP_ZehSE Can anyone help diagnose what the problem might be and the best course of action to fix it? many thanks

16-09-2013 12:42pm

#1
whiteshadow

Registered Users, Registered Users 2 Posts: 771 ✭✭✭

Join Date: May 2002

Posts: 645
The key in my back door wouldnt turn and so the door wont lock.

I tried lashing the wd-40 onto all the moving parts to see if it was just siezed
but not getting any joy.

Here's a quick video.
http://youtu.be/BOvrP_ZehSE

Can anyone help diagnose what the problem might be and the best course of action to fix it?

many thanks

Tagged:

locksmith

lock

back door

upvc

eurolock

0

Comments

#2 16-09-2013 4:44pm

homer911

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Posts: 4756

Did you raise the handle before trying to turn the key??

0
#3 16-09-2013 4:46pm

whiteshadow

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yes of course

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#4 16-09-2013 11:00pm

650gs

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If the door is not closed can you lock it then

0
#5 17-09-2013 7:03am

whiteshadow

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No it won't turn at all, closed or open.

0
#6 06-10-2013 10:01pm

handleit

Registered Users, Registered Users 2 Posts: 9 ✭

Join Date: November 2012

Posts: 9

hi your cylinder is fine, the problem is with the multi-point lock in the door. The mechanisms of these locks often break. You need to get the door open and take off the lock off the door and check it. You will most likely find that the mechanism of the lock has broken. Replace it and away you go

0
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