If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Order confirmation

lockup35 · 2013-09-12 09:13:17

Hi Tony. I placed an order yesterday to switch back to Eircom and was told I would get a confirmation email which didn't show up. I'll PM you my details to confirm if the order went through.

12-09-2013 9:13am

#1

lockup35

Registered Users, Registered Users 2 Posts: 133 ✭✭

Join Date: January 2010

Posts: 104

Hi Tony. I placed an order yesterday to switch back to Eircom and was told I would get a confirmation email which didn't show up. I'll PM you my details to confirm if the order went through.

0

Comments

#2 12-09-2013 12:09pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

lockup35 wrote: »

Hi Tony. I placed an order yesterday to switch back to Eircom and was told I would get a confirmation email which didn't show up. I'll PM you my details to confirm if the order went through.

Hi lockup35

I got your PM thanks, I will need to check the transfer with the winback team. As far as I am aware it can take a few working days before you get the confirmation e-mail.

However I hopefully should be back to you today.

Mark

0
#3 12-09-2013 2:34pm

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

lockup35 wrote: »

Hi Tony. I placed an order yesterday to switch back to Eircom and was told I would get a confirmation email which didn't show up. I'll PM you my details to confirm if the order went through.

Hi lockup35

I have confirmed the winback was received today. You should get an e-mail as advised in the next few days. The transfer should complete within 10 days.

Mark

0
#4 12-09-2013 5:11pm

lockup35

Registered Users, Registered Users 2 Posts: 133 ✭✭

Join Date: January 2010

Posts: 104

Thanks Mark.

0
#5 13-09-2013 10:40am

eircom: Mark

Closed Accounts Posts: 3,441 ✭✭✭

Join Date: November 2009

Posts: 3434

lockup35 wrote: »

Thanks Mark.

No worries : )

Mark

0