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Motherboard Problem -Possible RMA with HWVS

Morf · 2013-09-11 01:04:17

I have an Asrock FM2A75 PRO-4 M with a Zalman T1 case. From day one the front audio jack had a huge amount of noise when when mouse moved on the screen or there was a data transfer info box on screen (there was noise with the latter with the mouse plugged out completely). The rear MoBo jack is much better but there is…

11-09-2013 1:04am

#1

Morf

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Join Date: February 2006

Posts: 3678

I have an Asrock FM2A75 PRO-4 M with a Zalman T1 case.

From day one the front audio jack had a huge amount of noise when when mouse moved on the screen or there was a data transfer info box on screen (there was noise with the latter with the mouse plugged out completely).

The rear MoBo jack is much better but there is still some noise when I don't have any audio playing and the house is quiet.

Do you reckon it's a Mobo issue? I've upgraded to the newest bios and the noise on the front case jack seems to be a bit less.

I've emailed HWVS and they told me to send it back but I can't find their RMA policy on the site and the email wasn't very clear either.

I don't have the packaging for the Mobo. I mentioned this in the email to HWVS but they didn't comment on it in the reply.

Thanks.

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