theory test booking problem

pearbelle

Hi guys i'm hoping someone out there can give me some advice ....
I made a booking for theory test for my 17 year old son on 20th of August, I got an email on 20th saying payment had been made and i would receive a confirmation email with test details within the next 5 days (I had test booked for 28th August). As i had heard nothing I rang RSA on 27th to check on booking only to be told that i had actually booked through a third party website and that this website was not affiliated with the RSA in any way and that they had no control over the booking and all i could do was wait until the third party made the booking for me.
I emailed the third party reminding them that i was still awaiting the date for test and got no response, but yesterday i got an email saying that his test was booked for 3 pm on Saturday (Less than 48 hours notice), as he does not have a passport the only for of id acceptable for the test is certificate of Identification which contains photograph stamped and signed by the school which is not going to be possible to get at such short notice so he is gonna have to miss out on doing his test now.
I have tried to contact this third party booking agency but getting no response,
The RSA will not reschedule the test as they have not been given enough notice and want me to re-book at a cost of €45


Has anyone else encountered a problem with this third party booking website?
would the credit card company be able to help or even refund?

Days 298

Third party website was probably a scam.
This is the official site : http://www.theorytest.ie/english/driver-theory-test/

pearbelle

Days 298 wrote: »

Third party website was probably a scam.
This is the official site : http://www.theorytest.ie/english/driver-theory-test/

Thanks for response but I now know it wasn't official booking website. It not technically a scam as they do actually book the test for you my problem is the short notice and not being able to contact them to cancel or reschedule the test