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No confirmation email after registration

  • 06-09-2013 11:27am
    #1
    sarahguitar92
    Registered Users, Registered Users 2 Posts: 59 ✭✭


    I registered at the beginning of the week, fee payment has gone through and my modules are updated on my portal page and on Moodle, and I'm seeing the Proof of Registration page, but I never got a confirmation email. All I got was an automated email saying that if you didn't get a confirmation email, then you're not correctly registered, but everything looks as though I did it properly. I contacted Registry about it but heard nothing back. Has anyone else had this issue and was it anything to worry about?


Comments

  • #2
    sarahguitar92
    Registered Users, Registered Users 2 Posts: 59 ✭✭sarahguitar92


    I've heard about it taking 24 hours, but it's been five days now.


  • #3
    Kavrocks
    Registered Users, Registered Users 2 Posts: 2,345 ✭✭✭Kavrocks


    sarahguitar92 wrote: »
    I've heard about it taking 24 hours, but it's been five days now.
    Same here. Emailed a person in registry (not the standard registry@dcu.ie) related to my faculty and I'm registered correctly.


  • #4
    Konata
    Closed Accounts Posts: 6,164 ✭✭✭Konata


    I got an e-mail and it said I was registered for 120 credits inside of 60. Oh registration, you're always so entertaining!

    Just shoot them an e-mail, a phone call or if you can get to DCU, pop in. They sorted my issue super quick anyway.


  • #5
    sarahguitar92
    Registered Users, Registered Users 2 Posts: 59 ✭✭sarahguitar92


    Thanks for the advice, I've just emailed someone related to my faculty. Fingers crossed it gets sorted soon.


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