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Billing query

Johnnio13 · 2013-09-04 09:58:16

Hi Folks, I have recently received a bill which was incorrect. I rang through to customer service and spoke to Amy. She told me I was due a refund and that the billing wasn't set up correctly and that the corrected amount would be taken from my account. The DD was taken yesterday for the incorrect amount. Is there a way…

04-09-2013 9:58am

#1

Johnnio13

Registered Users, Registered Users 2 Posts: 796 ✭✭✭

Join Date: April 2006

Posts: 711

Hi Folks,

I have recently received a bill which was incorrect. I rang through to customer service and spoke to Amy. She told me I was due a refund and that the billing wasn't set up correctly and that the corrected amount would be taken from my account.
The DD was taken yesterday for the incorrect amount.
Is there a way one of you can check this for me?

0

Comments

#2 06-09-2013 9:51am

Johnnio13

Registered Users, Registered Users 2 Posts: 796 ✭✭✭

Join Date: April 2006

Posts: 711

Any update folks?

0
#3 06-09-2013 1:49pm

eircom: Tracey

Closed Accounts Posts: 795 ✭✭✭

Join Date: April 2013

Posts: 795

Johnnio13 wrote: »

Any update folks?

Hi Johnnio13,

Sorry to hear this.

Would you like to PM me your details and I'll check this for you?

Thanks

Tracey

0