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Viber messages intermittently stuck "sending"

  • 03-09-2013 8:15pm
    #1
    W.Shakes-Beer
    Closed Accounts Posts: 2,975 ✭✭✭


    I have an Xperia U on the Three network with the prepaid all you can eat data.

    I notice however that some messages get stuck in the "sending" phase and in order to be sent I need to resend it, in which case the recipient receives to messages at once.

    This happens with about 1 in 20 messages and is irritating as sometimes I don't notice it stuck in which case the message goes undelivered until I do notice.

    This is using 3G, I've yet to try Wifi.

    Anybody else have this problem?


Comments

  • #2
    DUBLINHITMAN
    Registered Users, Registered Users 2 Posts: 790 ✭✭✭DUBLINHITMAN


    I've had a few problems with viber on wifi and 3g
    is buggy as hell but when it works its great
    have you updated it an all that jazz


  • #3
    Viber
    Closed Accounts Posts: 513 ✭✭✭Viber


    Hi,

    This is a member of the Viber R&D Team!

    @W.Shakes-Beer- Please try sending message on WiFi and tell us how this works for you.

    Please feel free to let us know your thoughts, questions and comments, we'd be happy to assist.
    Thanks,

    Viber Team


  • #4
    W.Shakes-Beer
    Closed Accounts Posts: 2,975 ✭✭✭W.Shakes-Beer


    Hello,

    I have tried sending via Wifi this morning and have had the same problem once or twice.

    I am using the most up to date Viber I think ( 3.1.1 ) so maybe it is a compatibility issue with my phone.


  • #5
    Viber
    Closed Accounts Posts: 513 ✭✭✭Viber


    Hi ,

    Please check:http://helpme.viber.com/index.php?/Knowledgebase/Article/View/66/13/android-viber-connection-issuesfor possible solutions. :)


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