Youtube

Bagenal

Hi folks, I would appreciate it if someone could help me with a problem I am having lately which is whenever I try to watch a Youtube video it freezes, sometimes after a few seconds, other times after a couple of minutes. When I close out of it and then try to restart my browser I get a message that Firefox is still running and that I should close the program or restart my computer. I am using Firefox with the Vista OS.
I have another laptop with Windows 7 and I have no problem using Youtube with Firefox.
Thanks in advance

jsa112

install any new extensions or programs recently ?

Bagenal

I should have also that I'm not the brightest bulb when it comes to techy stuff.
I can't think of any programs that I have installed since this problem began, as for extensions well now you've lost me

jsa112

download DDS from here

http://www.bleepingcomputer.com/download/dds/

run it, post the logs it gives you.

Bagenal

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16502 BrowserJavaVersion: 10.25.2
Run by user at 13:41:20 on 2013-09-01
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.353.1033.18.3068.1439 [GMT 1:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgfws.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\BrowserDefender\2.6.1519.190\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserDefender.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files\Sony\Network Utility\NSUService.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\ProgramData\BrowserDefender\2.6.1519.190\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserDefender.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesService32.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesApp32.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Creative\Shared Files\CamTray.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\ToolbarUpdater.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Sony\VAIO Media plus\VMpTtray.exe
C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files\Nokia\Nokia Suite\NokiaSuite.exe
C:\Users\user\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Microsoft Office\Office14\GROOVEMN.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.5.0\loggingserver.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\ScanButton 3.0\ScanButton.exe
C:\Program Files\Microsoft Office\Office14\GROOVE.EXE
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files\Microsoft Works\WkCalRem.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\conime.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Sony\VAIO Update\VUAgent.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\Microsoft\BingBar\7.2.233.0\SeaPort.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k iissvcs
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k SDRSVC
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.babylon.com/?affID=119781&babsrc=HP_ss_din2g&mntrId=261900215D9C0D66
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.club-vaio.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Page_URL = hxxp://www.club-vaio.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\realnetworks\realdownloader\browserplugins\ie\rndlbrowserrecordplugin.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\google bae\BAE.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.2.233.0\BingExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\microsoft\bingbar\7.2.233.0\BingExt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: Adobe PDF: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messen~1\YahooMessenger.exe" -quiet
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [VMpTtray.exe] c:\program files\sony\vaio media plus\VMpTtray.exe
uRun: [OfficeSyncProcess] "c:\program files\microsoft office\office14\MSOSYNC.EXE"
uRun: [NokiaSuite.exe] c:\program files\nokia\nokia suite\NokiaSuite.exe -tray
uRun: [SkyDrive] "c:\users\user\appdata\local\microsoft\skydrive\SkyDrive.exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [GrooveMonitor] c:\program files\microsoft office\office14\GROOVEMN.EXE
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [CCleaner Monitoring] "c:\program files\ccleaner\CCleaner.exe" /MONITOR
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [AML] c:\program files\sony\vaio launcher\AML.exe InitApp
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Creative WebCam Tray] c:\program files\creative\shared files\CAMTRAY.EXE
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Communicator] "c:\program files\microsoft office communicator\communicator.exe" /fromrunkey
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office14\GROOVE.EXE
StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE
StartupFolder: c:\users\user\appdata\roaming\micros~1\windows\startm~1\programs\startup\wkcalrem.lnk - c:\program files\microsoft works\WkCalRem.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\scanbu~1.lnk - c:\program files\scanbutton 3.0\ScanButton.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{D71B15C2-8AA8-45CF-95AA-782D82831F09} : DHCPNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\15.5.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: VESWinlogon - VESWinlogon.dll
AppInit_DLLs= c:\progra~2\browse~1\261519~1.190\{c16c1~1\browse~1.dll c:\progra~1\google\google~1\goec62~1.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.95\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\user\appdata\roaming\mozilla\firefox\profiles\e2812ofb.default-1377809749670\
FF - prefs.js: browser.search.selectedEngine - Delta Search
FF - prefs.js: browser.startup.homepage - hxxps://www.google.ie/
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\15.5.0\npsitesafety.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\microsoft\web platform installer\NPWPIDetector.dll
FF - plugin: c:\program files\nokia\nokia suite\npNokiaSuiteEnabler.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlchromebrowserrecordext.dll
FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlhtml5videoshim.dll
FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\mozillaplugins\nprndlpepperflashvideoshim.dll
FF - plugin: c:\programdata\realnetworks\realdownloader\browserplugins\npdlplugin.dll
FF - plugin: c:\users\user\appdata\local\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\users\user\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\user\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\user\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\users\user\appdata\roaming\mozilla\plugins\npo1d.dll
FF - plugin: c:\windows\system32\adobe\director\np32dsw_1203133.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2010-06-23 22:50; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-7-20 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-7-20 246072]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-7-1 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-7-10 39224]
R1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2011-5-23 50296]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-7-20 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-7-20 171320]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-3-21 182072]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-11-15 37664]
R2 avgfws;AVG Firewall;c:\program files\avg\avg2013\avgfws.exe [2013-7-25 1432080]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-7-4 4939312]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-7-23 283136]
R2 BrowserDefendert;BrowserDefendert;c:\programdata\browserdefender\2.6.1519.190\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserDefender.exe [2013-8-4 2847696]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 NSUService;NSUService;c:\program files\sony\network utility\NSUService.exe [2010-4-14 299008]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\realnetworks\realdownloader\rndlresolversvc.exe [2013-4-16 39056]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 SBKUPNT;SBKUPNT;c:\windows\system32\drivers\SBKUPNT.SYS [2010-4-14 14976]
R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;c:\program files\avg\avg pc tuneup\TuneUpUtilitiesService32.exe [2012-8-23 1532280]
R2 VAIO Power Management;VAIO Power Management;c:\program files\sony\vaio power management\SPMService.exe [2008-8-11 411488]
R2 VCFw;VAIO Content Folder Watcher;c:\program files\common files\sony shared\vaio content folder watcher\VCFw.exe [2009-3-5 5189992]
R2 vToolbarUpdater15.5.0;vToolbarUpdater15.5.0;c:\program files\common files\avg secure search\vtoolbarupdater\15.5.0\ToolbarUpdater.exe [2013-8-20 1643184]
R3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.2.233.0\SeaPort.EXE [2013-4-2 240264]
R3 NETwNv32;___ Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETwNv32.sys [2011-10-31 7346176]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2008-8-11 9344]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\avg\avg pc tuneup\TuneUpUtilitiesDriver32.sys [2012-7-4 10088]
R3 VUAgent;VUAgent;c:\program files\sony\vaio update\VUAgent.exe [2013-2-14 1013808]
S2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.2.233.0\BBSvc.EXE [2013-4-2 193672]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-3-1 161384]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2008-8-11 29736]
S3 cxbu0wdm;OMNIKEY 3x21;c:\windows\system32\drivers\cxbu0wdm.sys [2010-1-25 115712]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2012-6-22 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2010-4-14 30192]
S3 P0630VID;Creative WebCam Live!;c:\windows\system32\drivers\P0630Vid.sys [2010-7-1 91797]
S3 SOHCImp;VAIO Media plus Content Importer;c:\program files\common files\sony shared\sohlib\SOHCImp.exe [2012-4-16 122008]
S3 SOHDBSvr;VAIO Media plus Database Manager;c:\program files\common files\sony shared\sohlib\SOHDBSvr.exe [2012-4-16 72856]
S3 SOHDms;VAIO Media plus Digital Media Server;c:\program files\common files\sony shared\sohlib\SOHDms.exe [2012-4-16 392344]
S3 SOHDs;VAIO Media plus Device Searcher;c:\program files\common files\sony shared\sohlib\SOHDs.exe [2012-4-16 76952]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;c:\program files\common files\sony shared\sohlib\SOHPlMgr.exe [2012-4-16 93336]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2010-10-31 480624]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2009-3-31 47128]
S4 RsFx0105;RsFx0105 Driver;c:\windows\system32\drivers\RsFx0105.sys [2011-9-22 238696]
S4 SQLAgent$MSSMLBIZ;SQL Server Agent (MSSMLBIZ);c:\program files\microsoft sql server\mssql10.mssmlbiz\mssql\binn\SQLAGENT.EXE [2011-9-22 370024]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2011-9-22 370024]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== File Associations ===============
.
ShellExec: VCExporterLaunch.exe: open="c:\program files\sony\vaio vp utilities\VCELaunch.exe" "%1"
.
=============== Created Last 30 ================
.
2013-08-29 21:34:37 32120 ----a-w- c:\windows\system32\TURegOpt.exe
2013-08-29 21:33:59 21880 ----a-w- c:\windows\system32\authuitu.dll
2013-08-29 21:33:12

---

d

---

w- c:\users\user\appdata\roaming\AVG
2013-08-29 21:31:52

---

d

---

w- c:\programdata\AVG
2013-08-29 21:31:45

---

d-sh--w- c:\programdata\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
2013-08-27 20:05:19 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-15 16:46:32 24064 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-08-15 16:46:32 15872 ----a-w- c:\windows\system32\icaapi.dll
2013-08-15 16:46:05 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-08-15 16:45:11 2048 ----a-w- c:\windows\system32\tzres.dll
2013-08-15 16:44:40 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-08-15 16:44:13 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-08-15 16:44:13 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-15 16:44:12 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-08-15 16:43:47 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-08-15 16:43:47 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-08-15 16:43:47 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-08-15 16:43:47 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-08-10 10:16:34 262552 ----a-w- c:\program files\mozilla firefox\browser\components\browsercomps.dll
.
==================== Find3M ====================
.
2013-08-20 18:21:08 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-20 18:21:08 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-08-20 18:15:17 37664 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2013-07-25 02:32:35 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-07-25 02:26:10 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-07-25 02:25:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-25 02:23:59 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-25 02:23:58 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-07-25 02:22:35 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-07-22 20:49:04 952 --sha-w- c:\programdata\KGyGaAvL.sys
2013-07-20 00:51:00 246072 ----a-w- c:\windows\system32\drivers\avglogx.sys
2013-07-20 00:50:56 60216 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2013-07-20 00:50:56 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-07-20 00:50:50 171320 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2013-07-14 14:28:34 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-14 14:28:33 867240 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-07-14 14:28:33 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-07-10 00:32:40 39224 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2013-06-13 17:21:44 499712 ----a-w- c:\windows\system32\msvcp71.dll
2013-06-13 17:21:44 348160 ----a-w- c:\windows\system32\msvcr71.dll
2013-06-04 01:50:43 2049024 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 13:47:13.57 ===============

Bagenal

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 14/04/2010 17:55:03
System Uptime: 01/09/2013 09:31:22 (4 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz | N/A | 2000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 221 GiB total, 128.491 GiB free.
is Removable
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C4700 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C4700 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Activation Assistant for the 2007 Microsoft Office suites
Adobe Acrobat 8 Standard - English, Français, Deutsch
Adobe Acrobat 4.0
Adobe Acrobat 8.1.5 - CPSID_49013
Adobe Acrobat 8.1.5 Standard
Adobe AIR
Adobe Common File Installer
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Photoshop Elements 6.0
Adobe Premiere Elements 4.0
Adobe Premiere Elements 4.0 Templates
Adobe Reader X (10.1.7)
Adobe Shockwave Player 12.0
Alps Pointing-device for VAIO
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Multimedia Email
ArcSoft PhotoImpression
ArcSoft PhotoImpression 5
ArcSoft WebCam Companion 2
ArcSoft WebCam Companion 4
ATI Catalyst Install Manager
Audacity 1.2.6
AVG 2013
AVG PC TuneUp
AVG PC TuneUp Language Pack (en-US)
AVG Security Toolbar
Bing Bar
Bonjour
Browser Address Error Redirector
BrowserDefender
BufferChm
Business Contact Manager for Microsoft Outlook 2010
C4700
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Click to Disc
Click to Disc Editor
Compatibility Pack for the 2007 Office system
Corel WinDVD
Creative WebCam Center
Creative WebCam Live! Driver (1.00.06.0414)
Creative WebCam Live! User's Guide (English)
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
Digimax Master
DivX Codec
DivX Converter
DivX Player
Document Express DjVu Plug-in
Dolby Control Center
EasyTac V2
EPSON PhotoQuicker3.2
ES C42 Series Guide
Facebook Plug-In
Garmin Communicator Plugin
Garmin POI Loader
Garmin USB Drivers
Get Yahoo! Messenger
Google Chrome
Google Desktop
Google Earth
Google Talk (remove only)
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
HANWANG OCR5.0 PLUS
HDAUDIO SoftV92 Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual Basic 2010 Express - ENU (KB2635973)
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart C4700 All-In-One Driver Software 13.0 Rel .6
HP Print Projects 1.0
HP Smart Web Printing 4.60
HP Solution Center 13.0
HP Update
HPDiagnosticAlert
HPPhotoGadget
hpPrintProjects
HPProductAssistant
HPSSupply
hpWLPGInstaller
iCloud
Intel PROSet Wireless
Intel(R) PROSet/Wireless WiFi Software
IPIX ActiveX Viewer
iTunes
Java 7 Update 25
Java Auto Updater
Java(TM) 6 Update 6
Junk Mail filter update
MAGIX Screenshare
MAGIX Speed burnR (MSI)
MarketResearch
MergeMagic1.0
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Application Error Reporting
Microsoft AutoRoute v11.0
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170)
Microsoft Help Viewer 1.1
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Communicator 2007 R2
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2003
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Database Engine Services
Microsoft SQL Server 2008 Database Engine Shared
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 R2 Management Objects
Microsoft SQL Server 2008 RsFx Driver
Microsoft SQL Server 2008 Setup Support Files
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server System CLR Types
Microsoft SQL Server VSS Writer
Microsoft Visual Basic 2010 Express - ENU
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Runtime - 10.0.40219
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
Microsoft Visual Studio 2010 Service Pack 1
Microsoft Visual Studio 2010 Tools for Office Runtime (x86)
Microsoft Web Platform Installer 3.0
Microsoft Works
Microsoft_VC100_CRT_SP1_x86
Microsoft® Office Language Pack 2010 – English (Business Contact Manager for Microsoft Outlook 2010)
MiraScan V4.03
MobileMe Control Panel
Mozilla Firefox 23.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVC80_x86
MSVC80_x86_v2
MSVC90_x86
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
Music Transfer
Network
Nokia Connectivity Cable Driver
Nokia PC Suite
Nokia Suite
OGA Notifier 2.0.0048.0
Olympus Digital Wave Player
OMNIKEY 3x21 PC/SC Driver
OpenMG Secure Module 5.4.00
PC Connectivity Solution
PhotoBase 3.0
Picasa 3
Primo
PS_AIO_06_C4700_SW_Min
QuickTime
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer
RealUpgrade 1.1
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
Safari
Samsung USB Driver
Scan
ScanButton 3.0
SCR3xxx Smart Card Reader
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Segoe UI
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Service Pack 3 for SQL Server 2008 (KB2546951)
Setting Utility Series
Shop for HP Supplies
Skins
Skype Click to Call
Skype™ 6.3
SmartWebPrinting
SolutionCenter
SonicStage Mastering Studio
SonicStage Mastering Studio Audio Filter
SonicStage Mastering Studio Audio Filter Custom Preset
SonicStage Mastering Studio Plugins
Sony Home Network Library
Sony Picture Utility
Sony Video Shared Library
Sprint & FineReader 5.0 Office Try&Buy
Sql Server Customer Experience Improvement Program
Status
swMSM
System Requirements Lab for Intel
Toolbox
TrayApp
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
VAIO Content Folder Setting
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Settings
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data Basic
VAIO Edit Components
VAIO Edit Components 6.6
VAIO Entertainment Platform
VAIO Event Service
VAIO Guide
VAIO Launcher
VAIO Marketing Tools
VAIO Media plus
VAIO Movie Story
VAIO Movie Story 1.5 Upgrade
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO Original Function Settings
VAIO Power Management
VAIO Presentation Support
VAIO Smart Network
VAIO Update
VAIO Wallpaper Contents
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU
VLC media player 1.0.5
VU5x86
WebReg
WIDCOMM Bluetooth Software 6.2.0.4100
Windows 7 Upgrade Advisor
Windows Driver Package - FTDI CDM Driver Package (10/22/2009 2.06.00)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Driver Package - Nokia Modem (02/25/2011 4.7)
Windows Driver Package - Nokia Modem (02/25/2011 7.01.0.9)
Windows Driver Package - Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Updater Component
XviD 1.1 final uninstall
Yahoo! Messenger
Yahoo! Toolbar
Zune
Zune Language Pack (CHS)
Zune Language Pack (CHT)
Zune Language Pack (CSY)
Zune Language Pack (DAN)
Zune Language Pack (DEU)
Zune Language Pack (ELL)
Zune Language Pack (ESP)
Zune Language Pack (FIN)
Zune Language Pack (FRA)
Zune Language Pack (HUN)
Zune Language Pack (IND)
Zune Language Pack (ITA)
Zune Language Pack (JPN)
Zune Language Pack (KOR)
Zune Language Pack (MSL)
Zune Language Pack (NLD)
Zune Language Pack (NOR)
Zune Language Pack (PLK)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
Zune Language Pack (RUS)
Zune Language Pack (SVE)
.
==== End Of File ===========================

jsa112

log looks good, not sure whats causing it


how long has avg security been on the pc for ?

Bagenal

I've used AVG since I got the laptop about 5 years ago, the present version I got last November or thereabouts and it updateed to AVG 2013 early this year.
Thanks for taking the time to have a look anyway jsa, much appreciated.

segasega

Maybe give another browser a go, like chrome, just to see if its a firefox issue?

bcorden

What stands out to me is you have a Vista OS. I found this was such a slow OS and it had loads of compatibility issues. I re-installed Windows 7 on an old Vista laptop and if fixed loads of issues.