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Technical Support Position

skwinty · 2013-08-28 21:17:05

Hi guys, I am an IT graduate looking for a Tech Support position to start off my career. What are the most important things i need to be successful in getting such a role?

28-08-2013 9:17pm

#1

skwinty

Registered Users, Registered Users 2 Posts: 137 ✭✭

Join Date: February 2010

Posts: 73

Hi guys,

I am an IT graduate looking for a Tech Support position to start off my career.

What are the most important things i need to be successful in getting such a role?

0

Comments

#2 29-08-2013 12:11am

Gone West

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Posts: 6106

According to some job specs, for basic tech support you just need loads of experience, and MCSE certificate. Ideally CCNA also.
In reality, you just need experience. Somehow the western world has engineered itself into a weird catch 22, with the result that some people need to work as lowly or unpaid interns in order to get enough experience to be paid to do the same basic job.

0
#3 29-08-2013 11:10am

zweton

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Dont forget the vcp!

0