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Will I be able to get eFibre in my area?

  • 27-08-2013 11:18am
    #1
    Registered Users, Registered Users 2 Posts: 1,297 ✭✭✭


    Earlier in the year I became a Eircom customer and got up to 8mb broadband with them. I was warned that That my line was only capable of recieving  up to 3mb download speeds, dispite this I still went a head with it. However when we were only able to get speeds less then 1mb I had the contract canceled. So here's my question. Two actually. 

    I see Eircom are now offering up to 24mb speeds, does this mean if I was to go back to Eircom I'd get an improved service? Dispite my 3mb line?

    And dispite my line only been able for 3mb would I be able to get eFibre when it's available in my area? 

    Thanks. 


Comments

  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Son0vagun wrote: »
    Earlier in the year I became a Eircom customer and got up to 8mb broadband with them. I was warned that That my line was only capable of recieving  up to 3mb download speeds, dispite this I still went a head with it. However when we were only able to get speeds less then 1mb I had the contract canceled. So here's my question. Two actually. 

    I see Eircom are now offering up to 24mb speeds, does this mean if I was to go back to Eircom I'd get an improved service? Dispite my 3mb line?

    And dispite my line only been able for 3mb would I be able to get eFibre when it's available in my area? 

    Thanks. 


    [font=Times New Roman","serif]Hi Son0vagun[/font]
    [font=Times New Roman","serif] [/font]
    [font=Times New Roman","serif]Unfortunately the up to 24mb package is still dependant on what the line can hold and it is not possible to offer you faster speeds that what was previously provided when you had eircom broadband.[/font]
    [font=Times New Roman","serif] [/font]
    [font=Times New Roman","serif]I've double checked this and I can confirm that efibre should be coming to Navan  mid September. Not all areas in Navan will be able to avail of an upgrade as works to cabinets will be ongoing over the next year but the cabinets done by September will be going live then.[/font]
    [font=Times New Roman","serif] [/font]
    [font=Times New Roman","serif]At this moment in time the cabinet in your area has not been upgraded yet. I'm unable to see or get more information on when your cabinet will be efibre upgrade however I can confirm this will not be available when efibre goes live in Navan.
     
    Thanks
     

    Al[/font]

     


  • Registered Users, Registered Users 2 Posts: 1,297 ✭✭✭Son0vagun


    Thanks for your reply. So what you're saying is, that when eFibre goes live in navan, it will not be available in my area, and that it might never be available? 


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Son0vagun wrote: »
    Thanks for your reply. So what you're saying is, that when eFibre goes live in navan, it will not be available in my area, and that it might never be available? 
    Hi Son0vagun

    What I am saying is that we do not know when it will be available in your area and I'm unable to see if it will ever be in your area.

    Al


  • Registered Users, Registered Users 2 Posts: 1,297 ✭✭✭Son0vagun


    Ok thanks for your reply, it doesn't sound good for me so :(


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Son0vagun wrote: »
    Ok thanks for your reply, it doesn't sound good for me so :(

    No worries Son0vagun
     
    I'm sorry I don't have better news for you,
     
    Al


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