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Alternative vDSL Modem

ronoc75 · 2013-08-24 15:34:03

I have eFibre installed but the cheap chinese eircom modem locks up about once a week. When I had ADSL, I always purchased my own quality modem as all the ISPs supply cheap unreliable crap. Can eircom supply a list of compatible modems or else supply the required specs so that I can do my own research into alternatives?…

24-08-2013 3:34pm

#1

ronoc75

Registered Users, Registered Users 2 Posts: 39 ✭

Join Date: April 2004

Posts: 32

I have eFibre installed but the cheap chinese eircom modem locks up about once a week. When I had ADSL, I always purchased my own quality modem as all the ISPs supply cheap unreliable crap. Can eircom supply a list of compatible modems or else supply the required specs so that I can do my own research into alternatives? "Technical support" are useless as expected and told me to call back when it locks up again. When I do so they will tell me to do a factory reset which will of course get the modem working again but so would turning it off and on again. I will then have the same problem about a week later - rinse and repeat

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Comments

#2 26-08-2013 10:13am

eircom: Alan

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Posts: 6748

ronoc75 wrote: »

I have eFibre installed but the cheap chinese eircom modem locks up about once a week. When I had ADSL, I always purchased my own quality modem as all the ISPs supply cheap unreliable crap. Can eircom supply a list of compatible modems or else supply the required specs so that I can do my own research into alternatives? "Technical support" are useless as expected and told me to call back when it locks up again. When I do so they will tell me to do a factory reset which will of course get the modem working again but so would turning it off and on again. I will then have the same problem about a week later - rinse and repeat

Hi ronoc75

Unfortunately we are unable to offer assistance on efibre issues from here and the best advice I can offer is to discuss this with broadband technical support (1890260260).

Thanks

Al

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