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Bluescreen out of nowhere

  • 21-08-2013 11:02pm
    #1
    Registered Users, Registered Users 2 Posts: 785 ✭✭✭


    Was just in the middle of a game of Medal of Honor online and out of nowhere it bluescreened!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 6153

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800912D010
    BCP2: FFFFF880044E59F0
    BCP3: 0000000000000000
    BCP4: 000000000000000C
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1




    Any idea why?


Comments

  • Registered Users, Registered Users 2 Posts: 22,438 ✭✭✭✭endacl


    Did the other side set off an EMP?


  • Registered Users, Registered Users 2 Posts: 785 ✭✭✭segasega


    endacl wrote: »
    Did the other side set off an EMP?

    Humorous, but not helpful.


  • Closed Accounts Posts: 88,968 ✭✭✭✭mike65


    download BlueScreenView and see what it says.


  • Registered Users, Registered Users 2 Posts: 30 pingpipe


    Might be caused by your graphics card settings, also check that all your hardware drivers are up-to-date.


  • Registered Users, Registered Users 2 Posts: 5,357 ✭✭✭PropJoe10


    Also run a Chkdsk in case you've got a hard drive glitch.


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  • Registered Users, Registered Users 2 Posts: 785 ✭✭✭segasega


    mike65 wrote: »
    download BlueScreenView and see what it says.

    Downloaded it, what would I be looking for here?


  • Registered Users, Registered Users 2 Posts: 785 ✭✭✭segasega


    file.txt


    Thats the report from it.


  • Closed Accounts Posts: 88,968 ✭✭✭✭mike65


    Okay download "WhoCrashed?" which should pin point the driver

    http://download.cnet.com/WhoCrashed/3000-2094_4-75205821.html


  • Registered Users, Registered Users 2 Posts: 785 ✭✭✭segasega


    mike65 wrote: »
    Okay download "WhoCrashed?" which should pin point the driver

    http://download.cnet.com/WhoCrashed/3000-2094_4-75205821.html


    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Wed 21/08/2013 22:57:58 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\082113-15163-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0x79F0)
    Bugcheck code: 0x116 (0xFFFFFA800912D010, 0xFFFFF880044E59F0, 0x0, 0xC)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR


  • Registered Users, Registered Users 2 Posts: 785 ✭✭✭segasega


    Operating System
    Windows 7 Home Premium 64-bit SP1
    CPU
    AMD A10-5800K
    Trinity 32nm Technology
    RAM
    8.00GB Dual-Channel DDR3 @ 798MHz (9-9-9-24)
    Motherboard
    ASRock FM2A75 Pro4-M (CPUSocket)
    Graphics
    24EA53 (1920x1080@60Hz)
    256MB ATI AMD Radeon HD 7660D (ASRock)
    Hard Drives
    112GB Samsung SSD 840 Series SATA Disk Device (SSD)
    932GB Western Digital WDC WD10 EZEX-00RKKA0 SATA Disk Device (SATA)
    Optical Drives
    HL-DT-ST DVDRAM GH24NS95 SATA CdRom Device
    Audio
    AMD High Definition Audio Device



    This is my setup, all the graphics drivers are up to date.


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  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    AMDs drivers are rubbish, switched to a AMD card myself and it can be problematic now and again. It's probably just the driver caused the problem. Make sure your Catalyst drivers are up to date (don't use BETA ones) and just keep an eye on it would be my advice. If it happens frequently it could be a hardware issue but it's likely just a driver glitch

    Nick


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