Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Cancelling UPC?

  • 12-08-2013 5:55pm
    #1
    Fighting Irish
    Registered Users, Registered Users 2 Posts: 7,065 ✭✭✭


    We have tv and broadband with upc, we definitely want to keep the broadband but we want to get rid of the tv package now because one of the main reasons we got the tv package was for espn (which stopped working last week)

    It cost 150 i think to cancel a package

    Would it still cost 150 if we only cancelled the tv and kept the broadband?

    Because when we signed up we got espn and now we don't, is that a way to cancel the tv package at a reduced rate?

    Thank you :)


Comments

  • #2
    RustyNut
    Registered Users, Registered Users 2 Posts: 3,430 ✭✭✭RustyNut


    Try asking here, you might get the answer you need.


  • #3
    omerin
    Registered Users, Registered Users 2 Posts: 1,501 ✭✭✭omerin


    I'm cancelling too now that ESPN has gone. I can't see how they can charge anything as UPC have changed the contract - removal of ESPN.


  • #4
    white_westie
    Registered Users, Registered Users 2 Posts: 621 ✭✭✭white_westie


    RustyNut wrote: »
    Try asking here, you might get the answer you need.

    Best option is to PM the UPC Reps on the 'Talk to UPC' forum with your account number and tell them what you want to do - they usually respond in the working day.
    Downgrade cost could depend on whether you are in/out of contract, but usually when you say you want to cancel they put you onto the customer loyalty department and they sometimes offer you a loyalty discount not to change.


  • #5
    JustAddWater
    Closed Accounts Posts: 1,990 ✭✭✭JustAddWater


    omerin wrote: »
    I'm cancelling too now that ESPN has gone. I can't see how they can charge anything as UPC have changed the contract - removal of ESPN.

    They can, and will charge.
    UPC: Eamonn wrote: »
    Hi there,

    The channel line ups on our packages are subject to change (as per the Terms and Conditions of your contract), so ESPN no longer being available on the Select or Max packs does not change your current contract status.

    Thanks


Advertisement