FBD insurance email

Ciano35

Hi everyone, just wondering does anyone know how long it takes FBD to send out the important documents email after buying a policy? It says 30 mins on the printout, but I've been waiting about 15 hours so far. Not a big deal but I want to get it sorted asap. Thanks.

Henry Ford III

Might not be fully automated, and it's a w/e. Relax.

Ciano35

Henry Ford III wrote: »

Might not be fully automated, and it's a w/e. Relax.

Yeah it's just that I need to get my policy number so I can buy the tax as well. I suppose it will be sent out tomorrow, all I can do is wait.

testicle

Make up a number for the tax.

Ciano35

testicle wrote: »

Make up a number for the tax.

Really? There's no way that can back fire on me?

wardy2

Ciano35 wrote: »

Really? There's no way that can back fire on me?

I do it all the time if I can't remeber it also works With the NCT

Ciano35

Ah ok then, why do they even need the policy number anyway? Seems kind of pointless

wardy2

Ciano35 wrote: »

Ah ok then, why do they even need the policy number anyway? Seems kind of pointless

Pointless indeed, all they care about is taking you're money

Hateart

Keep away from FBD, as above said they take your money then if you claim, they come up with every reason to not pay or find a clause, its a mine field and they plant them.

Yawns

Pretty sure he was on about the tax office not caring there. All insurance companies will take your money and then try to find a way of not paying out. Insurance companies are not there to solely benefit you, they are there to make money first and foremost.

Ciano35

Hateart wrote: »

Keep away from FBD, as above said they take your money then if you claim, they come up with every reason to not pay or find a clause, its a mine field and they plant them.

Too late, bought it yesterday, the next cheapest quote was €300 dearer Most companies wouldn't even quote me. (I'm a young driver)

wardy2

Ciano35 wrote: »

Too late, bought it yesterday, the next cheapest quote was €300 dearer Most companies wouldn't even quote me. (I'm a young driver)

Too bad Quinn insurance is not around anymore, they quote anyone got my first one off them when I was 17...

Henry Ford III

Yawns wrote: »

...All insurance companies will take your money and then try to find a way of not paying out. Insurance companies are not there to solely benefit you, they are there to make money first and foremost.

They provide cover subject to contract.

If you make a claim, and have done what you are required to do under the contract they'll pay out.

If they don't you can sue them, and if your ducks are in a line you'll win too.

Yawns

Henry Ford III wrote: »

They provide cover subject to contract.

If you make a claim, and have done what you are required to do under the contract they'll pay out.

If they don't you can sue them, and if your ducks are in a line you'll win too.

I'm not arguing with you. If you've done everything fine on your end, they'll pay out. Just pointing out to another poster who seems to think only FBD will try find a way to avoid paying out. All insurance companies will check details of an insurance claim and see if everything is in order.

Hateart

My point is they make it easy to take out an insurance policy, asking you the major things they need to know, but who ever reads the small print in fine legal detail, its this that FBD evoke when you try claim, and without shame or good faith. Also they put a value on your car not you, you can say whatever the value you think it's worth, and they will charge you, but come pay out! See what happens, one person I know crashed his car in the floods. The adjuster came out, saw the car had a LPG conversion, and evoked the clause, " has your car been modified in any way"..no claim paid, and the advisors in the company are not able to explain the clauses in the policy if you ask them, there is a known fact that insurance companies try to out best each other by coming up with the most incomprehensible legal language possible. Sometimes it's better to go through a broker than deal direct with an insurance company, at least you can sue the broker in the event the insurance company refuse to pay based on a clause you were not advised of.

Yawns

Hateart every insurance company will do what FBD did in that instance. A lpg conversion is a modification, so if you haven't notified them, then they are right. Every insurance company will go by the book value for the car and not your value. Otherwise I could take out a policy, value my car at a million euros, then lodge a claim.

Hateart

I agree but say you have a 2008 Chrysler 3ooc that you bought new for €60000 , you still owe €20000 to finance company, but it's real value is now 8000€. FBD will ask YOU it's value, you have an obligation to insure the finance companies interest in the car so you say quite rightly it's value as €20000 , FBD will base their policy quotation on your valuation, and charge you the premium based on this, but when a claim is made they will evoke the vehicles current market value! now, regarding modifications, are changing wheel sizes one, tinting windows, updating lights etc, its now when the big companies are under financial pressure that the clauses are really being evoked , and the private loss adjusters the companies hire work on commission based on the money they save the insurance companies and they will find any reason not to pay or to reduce a claim,bearing in mind the loss adjuster is a separate entity from your insurance company, hired by them to find a way out, if you complain about his findings you are into a situation where FBD have built a legal wall between you and them, and refer you to the loss adjuster company or the insurance ombudsman , this is in breach of the" acting in good faith " as is required by insurance law,so the small print will never be explained when you purchase a policy, and in my experience FBD are known for this tactic.

Yawns

Please use paragraphs!

You are under no obligation to insure the finance company's interest in a car. That's a private matter between yourselves and the insurance company don't need to pay out thousands extra on a claim simply because the car was on HP.

In some cases, I have heard that certain insurance companies considered winter tyres a modification. I think there was a thread on here where someone had this issue. Having an LPG is certainly a big modification. The key rule here is, if in doubt ask the insurance company before hand and have it in writing.

I had an issue with an insurance company before where it was a bit of a grey area when taking out a policy. I had several phone calls and ending up talking with a branch manager before getting it sorted. They agreed in the end but when the proposal forms came out, they were standard and didn't mention my concern. I simply wrote it on the proposal form, made a copy and sent a cover letter back with it. Didn't need it in the end, but I had a paper trail if I needed it.

oldyouth

Seriously Hateart, your friend couldn't get his head around the question 'has your vehicle been modified?' And you think it is reasonable to slate one particular insurer on account of this?

As Henry Ford said previously, if you have complied with the terms of the contract, you will get paid

Hateart

My point was on the premium charged and the manner they calculate the premium, based on your valuation, I know they will only pay its market value.

And as in house insurance you are certainly obliged to insure the finance / bank or loan companies interest in it in spite of the current value in today's market, a point people are not aware of.

oldyouth

House insurance has nothing to do with market value

Hateart

I know this but Read what I said again! But you are obliged to insure the banks interest in it. Not its current value!
Check your mortgage agreement.

Yawns

Hateart wrote: »

I know this but Read what I said again! But you are obliged to insure the banks interest in it. Not its current value!
Check your mortgage agreement.

What has that got to do with car insurance?

oldyouth

Hateart wrote: »

I know this but Read what I said again! But you are obliged to insure the banks interest in it. Not its current value!
Check your mortgage agreement.

There you go again with that word value.

Anyway, I'm not going to derail a thread about motor insurance over this

Kopparberg Strawberry and Lime

Just as a side note here that I'm with fbd and they have been very helpful in regards to my no claims that I had on another car.

Had 2 policies with two different companies on 2 different cars and half way through my fbd policy my other one ended with 2 years no claims. After a few phone cals with fbd they applied my ncb to the current policy, gave me some money back for it and even though the policy was over six months in I still get an additional year with my other 2 years ! Theyve been great with that for me !

Also there was a thread a while back where AXA cancelled a policy over LPG ,

Liam McPoyle

Hateart wrote: »

My point was on the premium charged and the manner they calculate the premium, based on your valuation, I know they will only pay its market value.

Every single insurance company will only pay the current market value of a vehicle in the event of a total loss.

FBD, and a number of other insurers have a smart system in place that when you are getting a quote over the phone, when the sales agent enters the reg the system automatically applies the market value, the customer has the option to increase this value for an additional premium naturally, if they so choose.

The website is probably a bit different as its the customer entering the details but over casting by 2 or 3 grand will make little/no difference to the premium so anyway so Id say everyone when filling in details manually should err on the side of caution.

As for your previous post about not reading the policy documents, if you are happy to sign a legal document without actually reading it then Im sorry but you deserve any consequences that may occur.